Casidress review for Judge.me Product Reviews App

2 / 5

July 18, 2019

1.Why are the commenters for each comment the same name, and the name will change, eventually becoming the last customer name for the comment; 2.The comments on the website are very slow, and the comments have not been displayed for three days.

Using app

29 days

Total reviews

1

Average rating

2.0

Developer Reply

Hi Casi Dress, Founder and CEO of Judge.me here. I tried calling you to answer your questions, but your phone number didn't work so please allow me to answer via a review reply here. 1) This is happening because you are creating reviews with the same email address. If you create reviews with different email address for each review, then the name will be different for each review. Note: Different email address can be as simple as [email protected], [email protected], [email protected], etc, which all go to [email protected] but are technically different email addresses. 2) Our reviews are stored in Shopify metafields so they will load as fast as any other part of the Shopify website. If reviews don't show while you expect them to, this may be because you have autopublish for new reviews disabled, meaning you need to approve each review from the admin manually (or of course turn autopublish on). Please reach out to our customer support, we have 24/7 teams available to help you. We can go on a call with screen share to help you with any questions or confusion you have about our app. Hope to hear from you soon!

Judge.me Product Reviews App for Shopify
Judge.me Product Reviews App
5.0 star
35,719 reviews

Judge.me: Product reviews & star ratings with photos & video

Developer
Shopify App Store