Pydana Collection review for Judge.me Product Reviews App
Dec. 10, 2020
Had this app for over a year and it only collected 13 reviews a year ago and no more. I upgraded to $15 a month. Still no more reviews collected via this app. All my customers went directly to my website and left their reviews directly. Just a terrible app.
Hi, Founder and CEO of Judge.me here. We looked into your situation and noticed the following: - The review request emails we sent had a 50% open ratio and 10% click ratio - Buyers who clicked our emails ordered 5 more times at your shop - You used our multi reviews template, so reviews were left on the product page rather than via email - There must have been an issue on your page, potentially having another review app installed on the product page or some other conflict. Our support team has reached out to discuss the issue further privately. We can make this right and look forward to doing so. Our software is very effective and something went wrong here, which we understand is very frustrating.
Judge.me: Product reviews & star ratings with photos & video