ScandinaviAntique review for Judge.me Product Reviews App
Sept. 7, 2022
It is strange that everyone writes only positive reviews. So the Application slowed down my site by 6 points, and is also it not completely deleted!!! and stays viral on your Shopify account. After the deletion, I had to manually delete their pages (which remained), but their tabs remained directly in the main menu of my Shopify account, in the Marketing section (Judge.me review site referral, Judge.me coupon reward email, Judge.me initial review request ). And the most interesting thing is that the Judge.me support service, answers that it is impossible to remove it!!! I will write to Shopify support and find out how to permanently remove this virus program.
Hi, Founder and CEO of Judge.me here. First of all, I looked through your support history and at times you have received replies that lacked empathy - my apologies for that. To address your concerns: 1) Our app is optimized for page load speed (loading review widget from Shopify metafield, for example) so am surprised to hear you saw any negative impact. Please reach out to our support with more details, our devs will have a look. 2) If you need any help with code removal, our 24/7 support team is available to assist. After app uninstall we lose theme API access and some things can't indeed be automated anymore then. 3) The marketing events in Shopify admin reports show up automatically and it's not something apps have control over. Now that the app is no longer installed and no more events will trigger, the Judge.me events will disappear from your reports soon. Hope that helps! Hope to talk to you soon so we address and clarify all your concerns.
Judge.me: Product reviews & star ratings with photos & video