Junip Product Reviews App & AI
Junip - Shopify Product Reviews App
Rating
4.9
feedback
887
chart
#558
All reviews
Review RSS Feed
Feb. 5, 2025
Everything we need in a review app plus an amazing team behind it! Malvina and team have been super helpful at every stage from implementation to post deployment to keep optimised.Thank you!
Feb. 4, 2025
Leah was incredibly helpful in resolving the issues I was having with sending review emails to our customers. She quickly identified the problem and provided a solution. Not only did she answer all my questions, but she also explained everything in a way that was easy to understand. Her patience made the whole process smooth and stress-free. On top of that, she followed up the next day to ensure everything was working perfectly.
Jan. 31, 2025
Jan. 30, 2025
I reached out to customer services after hours and left them a message with a question. Stuart immediately responded at 10:00 at night and answered my questions and helped me right away. The next morning everything was set and I was ready to go. Great customer service. Will continue to use and recommend them.
Thanks for taking the time to leave a review! Glad to hear you had a great experience with our customer support :)
Jan. 30, 2025
I had an excellent customer service experience with Malvina! She was much help!
Jan. 29, 2025
Exactly what you want in a review app. Simple, affordable, great features (w/o it being overloaded), and a clean design. They also have fantastic support (shoutout to Stuart). I've used a couple different apps in the past and highly recommend Junip!
Thank you so much for your kind words! We're thrilled to hear that Junip has been the perfect fit for your needs
Jan. 28, 2025
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Hi Tamia, We've reached out to you directly to learn more about your experience and hear specific feedback to help us improve! Looking forward to hearing back and connecting. Thank you!
Jan. 24, 2025
We love Junip. Great customer support, friendly staff. They hold your hand throughout the entire process and make set up so easy. It is a full service app that is very user friendly. Highly recommend. Increases conversion better than most other Apps that we have tried. It is a great way for customers to provide feedback and allow us to ensure a great customer experience.
Thank you for the kind words! It's great to hear you've been seeing positive results with Junip :)
April 23, 2025
Easy to use and reasonably priced. Strikes the right balance of being simple enough yet having all the necessary features. Great support from Leah when we had an importing issue.
🙏☺️
Jan. 22, 2025
Super responsive support team! Overall very easy tool to use for CX and Ecommerce teams.
Thanks for leaving a review! Glad to hear you've found Junip easy to use :)
Jan. 20, 2025
Super easy to use, did not feel overwhelming, seamless integration to my shopify store. Would absolutely recommend!
Glad to hear you've been enjoying using Junip! :)
Jan. 20, 2025
Great app, does everything you need and their support team are super helpful even giving specific advice for our store.
Happy to hear you had a good experience with our Support team :) Thanks for leaving a review!