All reviews

Rating Breakdown

  • 5
    94% (840 ratings)
  • 4
    4% (36 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 79% (707)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 12, 2024

good app

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Great system that has worked really well for us. The team is helpful and responsive ;)

Store

Neat

Using app

Over 1 year

Total reviews

13

Average rating

4.2

5 / 5 Share

Nov. 9, 2024

Junip is without a doubt the best and easiest (and best value) review platform there is. We've tried them all (Yotpo, Okendo, Shopify free, etc.) and Junip beats them on every from: onboarding/setup, the actual request flow, price, support, integration ease, customization. It's the only platform I ever recommend to founders/teams when they ask. So if you're considering the options, try Junip before everything else and you'll save a lot of time, headache, and money.

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

A few months we migrated over to Junip from our previous provider, and we have been very happy with not only the platform, but the customer service. Malvina has been a godsend from the beginning. Onboarding was a breeze and any time I have any questions, Junip is great about providing support. Additionally, we been continuing to increase our reviews anywhere from 100-200 a week, which has been great! 10/10 Would recommend.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Malvina gave me great service & recommended features to me on the app. Junip is very easy to use & very user friendly.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

We have been working with Junip for more than a year now and we couldn't be happier! When we need some support or advice the team is always super reliable (reply times and feedback) A special shout out to Malvina, whose expertise and continuous follow-ups have made our journey a breeze!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

This guys are legit the best. They are quick to respond, and won't stop until the job is done and fixed! I highly recommend.

Store

THENTIC

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Honestly switching from loox was never easier. I am also saving $200 by making the switch. The customer service is amazing.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

A full-featured review app with very reasonable pricing. Have used their support a few times and found them extremely helpful. In particular we like and use: - Review syndication from our B2C site to our B2B site - Klaviyo email flows for review requests (including a review event in Klaviyo we can use) - Product groupings/families for aggregating reviews - Structured data on reviews like age and skin type for the reviewer - Easy CSS customization Overall, really solid and glad I made the switch about 2 years ago.

Using app

Over 2 years

Total reviews

12

Average rating

4.9

5 / 5 Share

Nov. 1, 2024

Junip’s support has been exceptional. Malvina and the team provided prompt, professional assistance with our multi-store setup, making the process smooth and efficient. Their dedication to helping us achieve the best outcome was greatly appreciated. Highly recommended!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

Great app, great support, highly recommend!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Amazing app and easy to use.

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Such a great reviews platform with a solid integration with klaviyo. Boosted our UGC capture rate on review emails by almost 30% with cross device capture. The Junip team is always very responsive and helpful when building strategies for workflows and helping with selective exports based on products (really hard to get in other providers)

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

Absolutely perfect. Everything about our experience with using Junip so far has been stellar. It's easy to set up, the widgets are easy to customize, there are out-of-the box integrations with Klaviyo and Gorgias and the onboarding has been really, really good. I highly recommend using Junip!

Store

Abate

Using app

15 days

Total reviews

6

Average rating

4.7

5 / 5 Share

Dec. 2, 2024

Leah is very helpful, she showed me the app and how to use it better

Using app

2 months

Total reviews

13

Average rating

4.9

5 / 5 Share

Oct. 17, 2024

Expensive, but you get what you pay for which is premium customer service.

Store

Milky

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

We switched to Junip earlier this year and have been loving it. Their support is amazing, and we've drastically increased the amount of reviews submitted with photos.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

Malvina was the best - this is the best product review platform for any ecommerce website. Much easier to use than yotpo

Store

Livi

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

We are very pleased with Junip! Also, very happy with the personal service we have received when we required guidance. Very professional and very helpful. It's not often you come across GREAT customer service like we hare received. Thank you

Store

CleanO2

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

This app has boosted our UGC collection a ton, making our product reviews that much more effective. They were also very responsive and helpful when we ran into issues and were able to quickly resolve our problem.

Using app

About 1 year

Total reviews

6

Average rating

5.0