All reviews

Rating Breakdown

  • 5
    94% (908 ratings)
  • 4
    5% (44 ratings)
  • 3
    1% (12 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 76% (735)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 4, 2023

We have been using another review app since we started and over time the app got more expensive and metrics related to reviews have been subpar. Been meaning to switch to a different review app but it's been on the back burner because of the amount of work that is required. However, Junip made it extremely easy to switch with their white glove onboarding support. Malvina in particular has been tremendously helpful to migrate from the old app and configure Junip to our specific needs. We could not have asked for a easier onboarding process, time will tell if Junip can deliver better performance but we are extremely confident in the team.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

Amazing experience! They onboard you so smoothly and get you up and running in no time! Highly recommend this app. Malvina and Marcus have been nothing but helpful and amazing!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

Junip has been great! The review collection process is seamless and the dashboard for merchants is very user friendly. The Junip team is also very helpful and easy to work with.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 25, 2023

Its SO easy to use compared to other review apps! And the customer service is AMAZING!! They helped me with a question on setting something up within a few minutes!

Using app

About 14 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2023

Great app, simple to use and setup, and great service. Well priced too! Don't hesitate to install and test it out.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 17, 2023

Very easy and intuitive to use! The support from the Junip team is extremely helpful and fast. Made our migration over from Yotpo seamless.

Store

Aer

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

Easy to use and excellent product that has significantly increased our review collection compared to earlier times.

Store

Teabox

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 8, 2025

Quick, fast, easy and world-class customer support. We got onboarded by Marcus quickly and thoroughly.

Store

kencko

Using app

About 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

July 10, 2023

Super helpful team. Responsive during set up and for ongoing support afterward. The app is great, love the in-review incentive offer!

Store

Gladskin

Using app

About 2 months

5 / 5 Share

July 5, 2023

Great support and implementation help. The app itself is simple to navigate, and appears to be relatively lightweight in terms of its footprint on our store. It's missing some of the bells and whistles that the like of Stamped and Yotpo have (i.e. customer Q&A, UGC management is fairly basic), but in some ways that's a good thing. I think over time Junip will continue to improve, as opposed to the other platforms I mentioned, which just seemed to get bloated, and unreliable over time. Being able to send the review requests from Klaviyo is great, and Junip's mobile-first approach seems to resonate better with our customer base.

Using app

About 1 month

Total reviews

12

Average rating

4.6

5 / 5 Share

June 30, 2023

Nothing but great things to say about Junip! The team were super helpful in consolidating and preparing all our previous reviews as well as linking both stores together. The review UI looks fantastic, and the backend works well without any issues. We are loving Junip and would highly recommend to anyone looking for a review partner!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2023

Junip is easy to use, works well, great support. Our original review system was clunky and more expensive. Glad we made the switch!

Using app

Over 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

June 9, 2023

Great onboarding! The Junip team really helped (Malvina was awesome!) Happy to have made the switch.

Using app

4 days

Total reviews

10

Average rating

5.0

5 / 5 Share

June 8, 2023

LOVE the Junip team and the app. They worked so quickly with us to get this app up and running and it works beautifully- so easy. Very happy with it and really appreciate the team's help with the onboarding. 5 stars and would highly recommend them.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2023

Great so far! Very simple to get started and responsive CS for a few config questions I had. Recommended +1

Store

Martie

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 1, 2023

Good value reviews app which has all the functionality you need at a fraction of the cost of its competitors.

Using app

About 2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

May 26, 2023

I'm probably one of many "refugees" abandoning the sinking ship that is Stamped and finding a new home. Customer Service was super helpful with onboarding, getting my reviews imported properly, and all my various questions. The review widget itself is much lighter than Stamped resulting in faster speed times for my pages. LOVE the ability to send the review requests via Klaviyo. The admin has great UX and very user friendly. Features I wish they had or would add: -Native integration with Loyalty Lion to be able to give rewards points for reviews -UGC carousels integrated with social media channels to pull tagged photos over from and create carousels from those photos

Using app

About 1 month

Total reviews

13

Average rating

5.0

5 / 5 Share

May 24, 2023

Excellent app with outstanding service. The team had us up and running in no time, and my customers are reviewing more and adding images! It's been a fantastic experience!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 18, 2023

Junip is a beautiful review app with an even better team behind it. We had an incredibly smooth transition over, and feel very taken care of when it comes to them being responsive to our needs. Highly recommend for any brand looking to level up their review & UGC game.

Using app

24 days

Total reviews

15

Average rating

5.0

5 / 5 Share

May 18, 2023

I looked into just about every review app out there, and Junip topped the list. After using it for 8 months, we've gotten dozens of reviews on our upstart shop. Marcus and the support team are a pleasure to work with. They really know their stuff, esp. with Klaviyo integrations in our case. Highly, highly recommend these guys.

Using app

9 months

Total reviews

4

Average rating

4.8