Junip Product Reviews App & AI
All reviews
We have been working with Junip for more than a year now and we couldn't be happier! When we need some support or advice the team is always super reliable (reply times and feedback) A special shout out to Malvina, whose expertise and continuous follow-ups have made our journey a breeze!
This guys are legit the best. They are quick to respond, and won't stop until the job is done and fixed! I highly recommend.
Honestly switching from loox was never easier. I am also saving $200 by making the switch. The customer service is amazing.
A full-featured review app with very reasonable pricing. Have used their support a few times and found them extremely helpful. In particular we like and use: - Review syndication from our B2C site to our B2B site - Klaviyo email flows for review requests (including a review event in Klaviyo we can use) - Product groupings/families for aggregating reviews - Structured data on reviews like age and skin type for the reviewer - Easy CSS customization Overall, really solid and glad I made the switch about 2 years ago.
Junip’s support has been exceptional. Malvina and the team provided prompt, professional assistance with our multi-store setup, making the process smooth and efficient. Their dedication to helping us achieve the best outcome was greatly appreciated. Highly recommended!
Absolutely perfect. Everything about our experience with using Junip so far has been stellar. It's easy to set up, the widgets are easy to customize, there are out-of-the box integrations with Klaviyo and Gorgias and the onboarding has been really, really good. I highly recommend using Junip!
This is a great app and really helpful customer service! Especially helpful when migrating my reviews from one account to another.
Leah is very helpful, she showed me the app and how to use it better
Expensive, but you get what you pay for which is premium customer service.
We switched to Junip earlier this year and have been loving it. Their support is amazing, and we've drastically increased the amount of reviews submitted with photos.
Malvina was the best - this is the best product review platform for any ecommerce website. Much easier to use than yotpo
We are very pleased with Junip! Also, very happy with the personal service we have received when we required guidance. Very professional and very helpful. It's not often you come across GREAT customer service like we hare received. Thank you
This app has boosted our UGC collection a ton, making our product reviews that much more effective. They were also very responsive and helpful when we ran into issues and were able to quickly resolve our problem.
Great support from Malvina when first using the app. She gave me lots of assistance where I needed it & also pointed out other features that I would find useful.
I've been a long-time user of Junip, and I recommend it to every founder who asks. It just works exactly how you would hope it does, and we get more reviews as a result of their sleek review request system. We have used the most expensive options in the space, and we regret not moving to Junip earlier. It is a great value and the team is genuinely enjoyable to work with.
So far, Junip has been great! It was a super easy transition from our prior review service at a much better price. Malvina has been an excellent and supportive rep and is always there to answer any questions or concerns that pop up.
I can honestly say it's the best helpdesk experience I've ever experienced. (So all the other reviews that say this, they are right ;-) ) We are still working with the switch from another platform, but as far as we can see now it's all very sleek and well thought out. These guys know what they are doing. Well done Junip!
Leah on the Junip team has been very helpful with questions around reviews and the app. Thanks
Very user friendly both backend and for customers.
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