All reviews

Rating Breakdown

  • 5
    94% (850 ratings)
  • 4
    4% (37 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 79% (713)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 19, 2022

Well-designed, simple to use, and great support. The team made onboarding really simple even from a relatively complex previous setup.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

Sooo helpful! Marcus and Leah walked me through exactly how to set up my flows in Klaviyo. 10/10 recommend.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

I've been using Junip for a few months now - no complaints! Their customer service is excellent! Switched templates and had some issues, which they were able to fix for me within a few minutes. Really appreciate the support.

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

Left yotpo because the price didn't make sense to us. So happy we switched to Junip, the customer service is above and beyond.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

I can't say enough good things about this app. It increased our review conversion rate by 22% since our switch from Okendo, and their customer support team (mega shout out to Marcus) are phenomenal. Make the switch to Junip. You won't be disappointed.

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

We were previously on a larger, more expensive, Reviews & ratings platform and since the migration to Junip, I have nothing but great feedback! The team was responsive, attentive and was there every step of the way through onboarding and implementation. Their UI is great and their mobile responsive modal is a significant improvement to what we had previously. Great all around, would highly recommend!

Store

beam

Using app

About 2 months

Total reviews

12

Average rating

4.8

5 / 5 Share

Nov. 4, 2022

Great product with very awesome post-purchase flow and review generation. Top notch support. Highly recommend!

Using app

30 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 26, 2022

Junip has been easy to integrate and use with our site. We had trouble importing some of our previous reviews but the support was top notch and super patient with us. I highly recommend this app to anyone looking to add product reviews to their site. Thanks Marcus for all your help!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

We've recently switched from Yotpo to Junip, and our experience has been very good. We had an amazing level of support during onboarding and the team has been very responsive to fixing everything to our needs. I can only recommend their service. 5 stars!

Using app

30 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

I recently installed Junip and had issues importing the reviews from my previous platform. The customer service was extremely helpful and they quickly resolved the problem. Highly recommend this app!

Using app

About 24 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 16, 2023

Best move ever switching off Yotpo. Team is amazing. Interface is clean is easy to use. Highly recommend.

Store

biom

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

Está servindo bem ao propósito. Plano gratuito satisfatório. Recomendo a utilização do app na loja, sendo possível adicionar reviews de produtos e da loja, tanto nos produtos quanto na home.

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

Wow. I tested all the popular review apps over the span of a week and spent a total of 20 hours setting them up and customizing them. Junip is miles ahead of them all. From the intuitive and beautifully designed UI, to the feature set, and even the cost. As a user experience designer, working in tech for almost 20 years, I can confidently say the Junip team is full of talented designers (UX and UI), as well as engineers. This app is everything you want and nothing you don't. I 100% recommend it.

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 1, 2022

We just started using Junip and so far it's been easy to onboard and implement. We integrated our review flows with Klaviyo and it was straight forward. Whenever we had questions, the Junip team (Marcus in particular!) have been very friendly and very quick to respond with helpful solutions.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

March 28, 2023

We're happy with the service. We have it integrated with Klaviyo and run our campaigns there. It works great. Whenever we reach out to support, they're quick to respond and have been very helpful.

Using app

Over 1 year

Total reviews

7

Average rating

4.6

5 / 5 Share

Aug. 30, 2022

Junip is a great app, but what is even better is the customer service! Specifically the ongoing help that I have received from Marcus Cardoso. Marcus has answered many questions and has been working with me to transfer thousands of reviews from another app to Junip. Delighted with this app and the service provided.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

Junip saved the day! We switched over from an over-priced bloated alternative app and we haven't missed it a single day since. Junip's support team is perfect, and the product is simple and effective. THANK YOU JUNIP!! - Team Leaf

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

Great App, perfect for our store & the customer service team is fantastic too! Keep up the good work!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

Mega gute App. Sobald auf Deutsch, hole ich sie mir. Großartiges Design, sehr gute Service.... Geben Sie Bescheid, wann sie in Deutsch kommt. excellent app. As soon as in German I will get it. Great design, excellent service.... Let me know when it comes in German.

Store

7TEA®

Using app

About 1 hour

Total reviews

6

Average rating

2.8

5 / 5 Share

Aug. 18, 2022

Extremely helpful customer service and support team. Transitioned from another big name reviews provider seamlessly. Would recommend.

Store

CHNGE

Using app

29 days

Total reviews

4

Average rating

5.0