All reviews

Rating Breakdown

  • 5
    94% (850 ratings)
  • 4
    4% (37 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 79% (713)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 17, 2022

Switched to Junip from another provider. Junip was awesome about onboarding us, it's super intuitive. They went beyond the mark to make a few customizations for us. Plus the pricing is very affordable relative to other options. Would recommend!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2024

We are big fans of Junip at Equator Coffees, it has had a positive and lasting impact on our Shopify Plus store, where its integration is seamless. The team is incredibly responsive and helpful and our favorite feature is the ability to aggregate reviews for bundle products and product families. Higher price than we'd like to be spending for review management, but we have zero complaints about the app functionality and staff.

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

Friendly and modern user interface. Reviews on site are elegant and clear. The process was straightforward and the Klaviyo integration flawless. Our point of contact Marcus has been wonderful to work with. He's provided clear direction and has been with us ever step of the way to ensure that our transition from our old reviews platform has been smooth and painless. He's also helped setup specific flows and campaigns to capture particular customers that might have slipped through the cracks in the process. So far a wonderful investment into our business' customer experience.

Using app

5 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Aug. 12, 2022

Junip is AWESOME! Looks great on-site and the user experience is seamless. Amazing support as well. Highly recommend!

Store

NuTrail

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

Great app with awesome design! Support is very helpful. At first it was hard to figure out but support team and knowledge base helped me a lot. Manual product review link is super useful! A+

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

Love this app & the support team. Very very clean, simple & satisfying user interface. Have and Will continue to recommend to everyone - for reals

Store

EVORA

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

Tried a few other review apps, but i find this to be the better one. Nice interface, reliable and trustworthy.

Using app

8 months

Total reviews

11

Average rating

4.9

5 / 5 Share

Aug. 3, 2022

New user, but loving it so far. Appreciate that there is a Free plan for small business starting out. Great Shopify integration. Thank you Junip!

Using app

About 5 hours

Total reviews

9

Average rating

4.8

5 / 5 Share

Aug. 3, 2022

After trying a couple of other big name review apps we landed on Junip. It's the most simple to use for us and our customers with a clean interface and plenty of options for integrations. We've found our solution!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2022

Powerful for us, simple and intuitive for customers. Admin portal is clean and easy to use, Klaviyo integration works just like it should.

Store

LUCY US

Using app

19 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 20, 2022

Really simple and easy-to-use platform, integration team and founder were great in helping get things migrated from our old provider with minimal downtime.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2022

I never realized a review app could be THIS good - you don't know what you're missing until you try Junip! I used two other (popular) review apps for my shopify store - i did a lot of diligence comparing features, functionality, price, UI etc - they were very okay. But when I discovered Junip, I realized how GREAT a review platform can be, and my only regret is not having switched over sooner. The platform is so easy to use for both me and my customers. It offers a breadth of features and functionality that is incredibly helpful. The customer support is also unrivaled - they are there to support you every step of the way. The only thing i can say is -try it!

Store

Fulton

Using app

3 months

Total reviews

17

Average rating

5.0

5 / 5 Share

July 11, 2022

The best customer service I have ever received from a review capture company. Marcus has been nothing but OUTSTANDING. He was even replying to me at 2 am making sure my review capture integration with Klavio and Attentive were active, he even went the extra mile and set them up for me. Very responsive, very caring, and very professional with the way they put your best interest first in the on boarding process. Thank you Marcus and Junip!

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 8, 2022

My hemp store has been getting nice reviews through this app. I recommend it for sure. Just upgraded to the $19mo plan!

Using app

10 months

Total reviews

3

Average rating

3.3

5 / 5 Share

July 8, 2022

Very good app, with an extremely knowlegeable and helpful team. Super responsive to questions and have gone well above the normal service level you'd normally see in Shopify app developers.

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2022

Switched from Judge—the backend & frontend UI is much better, review request system is easier to use/more robust, and the integrations work flawlessly with our 2.0 theme.

Using app

25 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 3, 2022

Junip is the best review app we've used, I researched and tested many different review apps in the past. It was super easy to implement custom CSS, great integrations, and it just works. There's no hiccups or random issues, it looks great and just works smoothly. Highly recommend, the support team is amazing as well.

Store

Icemob

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2022

Highly Recommend. Very easy integration and the support team is always quick to respond and help with any request.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2022

Wonderful support to help us with our integration - highly responsive and helps us replicate the solution we had with a more expensive company previously. Would recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2022

Does everything our old app would do and much more... but better and faster. Set up and ongoing support has been far beyond expectation. Thanks guys!

Store

Jot

Using app

3 months

Total reviews

4

Average rating

4.8