All reviews

Rating Breakdown

  • 5
    94% (850 ratings)
  • 4
    4% (37 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 79% (713)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 20, 2022

Great team, great development. Super easy to use back end interface and lots of great customizations of consumer review requests. I'd recommend!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2022

Huge improvement over Yotpo (which we were using before and is just a total dinosaur; truly nothing but trouble). Junip has worked well and the customer service is excellent.

Store

Loftie

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2022

This is a great app. We have used other, more expensive products that don't compare. Junip has an easy, intuitive UI and a very helpful team.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2022

We've just made the switch from Yotpo to Junip and are loving it so far. The platform is beautifully designed and easy to use. The features are useful and intuitive for our customers. And most importantly, the customer support is wonderful. Thank you to the Junip team!

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 10, 2022

Looks easy thus far, we are trialling the free account but will probably upgrade soon so we can unlock all the features.

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2022

the Junip support team is super helpful, and responds really promptly to customer requests with great guidance. and the Klaviyo integration works really well for post-purchase review collection!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 8, 2022

Super easy to use and a great way to get more customers. I love this app for letting people review their purchases.

Using app

7 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 27, 2023

Edit: still using Junip, it is hands down the best review app. We have been using Junip for more than 6 months and are delighted with how it has been working for our shop. We switched to Junip from another app we had used for years, and the difference is striking. First, Junip's admin dashboard is incredibly intuitive, uncluttered, and easy to navigate. Second, it's super easy for the customers to leave a review at any point after a purchase (not just after an email prompt). Third, the customer service is absolutely stellar. Most questions we had were easily answered with a search through the help docs. What wasn't found in the docs was resolved by chat. The Junip team is friendly, capable, and super quick to reply via chat. Lastly, the cost is very reasonable. We switched to Junip because we wanted an app that was more user-friendly both for us and our customers, and liked that Junip is a small business with a small team - just like us. We got everything we hoped for and so much more!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 31, 2022

Junip has been really great for us so far. It is very easy to get setup and running and the interface is very intuitive for us and for our customers to leave reviews.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 31, 2022

We're using this to boost our UGC collection, as well as improve our review-collection flows. Integrates fantastically with Klaviyo (some super helpful guides on their site) and looks great. Stuart has been super helpful with answering questions, and stoked to see how it boosts our business. Well designed UI and features (including having products share reviews, which is amazing for the kits we sell)

Using app

7 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 25, 2022

What an amazing team! Marcus helped install and set up the app on our custom site - an amazing personal experience! The app is seamless for both business owners and customers and such an upgrade from the standard shopify review plug ins. Absolutely would recommend!

Store

Ries

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2022

Great app for reviews. Clean, customizable interface, and awesome customer support. We've seen huge increase in reviews since installing. Highly recommend

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 17, 2022

This app is super easy to set up and use. Stuart and the Junip team couldn't have been better at doing a demo and answering any questions we had promptly. Highly recommend!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

May 9, 2022

Super easy to install and managed to get a few previous customers to give me a review which is nice! Still not entirely sure whether to keep it on my website due to the sort of thing I sell (www.emilyhare.co.uk) but hopefully it will inspire confidence in some!

Using app

28 days

Total reviews

7

Average rating

4.7

5 / 5 Share

May 4, 2022

The best reviews app by every relevant metric - the most affordable pricing, the best customer service, the most seamless integrations with third-party apps, and the easiest to use!

Store

Halfday

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 3, 2022

They were really quick to help me set up and fix issues. I like the app and the design of the emails. Very efficient and painless.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2022

Team was super helpful getting us setup, the interface is beautiful and very easy to use. Looking forward to seeing how Junip works for our store!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2022

Support is great, so far happy with the product. Thank you Marcus for all of your onboarding help. Great service for a great price

Using app

30 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

Honestly - most review apps on Shopify all do the same thing with minor differences here or there. For the cost, it's really hard to beat Junip. They offer more than most at their price point and most importantly - their customer service is super responsive and willing to do what's needed to solve the problem at hand. I'd highly recommend them.

Using app

About 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 7, 2022

Great experience, easy to navigate backend, and incredible support from the Junip team. Would highly recommend Junip to any looking for a new e-commerce reviews solution.

Store

LESSE

Using app

About 2 months

Total reviews

1

Average rating

5.0