All reviews

Rating Breakdown

  • 5
    94% (850 ratings)
  • 4
    4% (37 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 79% (713)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 2, 2022

Super easy to install and customize. It has been a great tool and customers seem to use it easily too.

Using app

11 months

Total reviews

7

Average rating

1.6

5 / 5 Share

April 2, 2022

By far the best review app I’ve used! Easy to set up, trustworthy, and customers actually use it. Thank you Junip team!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2022

We recently made the switch to Junip and couldn't be happier! The team is very knowledgeable and the support is top notch. Very pleased with app and service!

Using app

2 months

Total reviews

3

Average rating

5.0

3 / 5 Share

March 22, 2022

Seems to work similar to other review apps. Clean look on site. I haven't seen a pickup in review rate from something like Stamped and this is more expensive. The most frustrating part is the black box to Google reviews. I've had this app over 6 months and it still doesn't show up in Google Shopping. That was one of the selling points that has proven to be not easy at all as titles don't line up as you normally optimize titles in your merchant center to be unique to the keywords you want to target, not to match your store. Junip says its connected, but you as a store owner can't see or have any control over this.

Store

WOOOF

Using app

8 months

Total reviews

4

Average rating

4.5

5 / 5 Share

March 21, 2022

The perfect fit for our small business. Easy to integrate, easy to collect reviews (and UGC), mobile-friendly. When reaching out with a question, the team was very quick to respond and personable. Thanks, Junip!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 20, 2022

I tried both JudgeMe and YotPo before switching to Junip... Definitely not going back! Junip offers all the features you'd want in a reviews app, with an easy to navigate interface, easy user experience for customers, and much needed integrations (hello Klaviyo). They have very sensible, transparent pricing, and perhaps most importantly A+ support. Whenever I've reached out looking for a feature that didn't yet exist, but they agreed would be valuable, they added it - in a matter of days! Both Stuart and Marcus have been a delight to deal with and I just hope they decide to create more apps next.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2022

Update you soon, for now all is fine, im just looking for integration STORE reviews, hopefully this app looks like it can help

Using app

14 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2022

We made the switch from stamped.io and this platform is lightyears ahead. The team made it extremely easy to make the switch. Huge thank you to Marcus for all of the amazing help. Highly recommended.

Using app

3 days

Total reviews

7

Average rating

4.4

5 / 5 Share

March 16, 2022

Junip was easy to integrate, they had a great support staff and we saw immediate reviews after launching a campaign.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2022

Junip is a great app. Where it wins hands down is when it comes to customer support and making sure clients are set up for success (thank you Marcus)!

Store

Homiah

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 15, 2022

Just got set up with Junip after moving off of Yotpo and it's been a delightful experience! The customer service team has been super responsive and helpful with the migration over and even helped us clean up some extra code leftover from our previous app that we didn't need. Really excited to start using the app and gathering more customer UGC!

Store

aila

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 10, 2022

Transition from my previous Review App was very smooth. Junip supported and guided us throughout the process.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2022

Junip was so easy to install and my sales rep Marcus walked me through the set up making it even easier. I would definitely suggest Junip to my other shopkeeper friends :)

Using app

About 22 hours

Total reviews

5

Average rating

4.8

5 / 5 Share

March 4, 2022

Love these guys - SO helpful, quick + unlike yotpo they deliver on what they promise you. Affordable + a joy to work with. Marcus is the best account manager !

Using app

5 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 28, 2022

I have been using Junip for about a month and love it so far. Being able to request reviews from previous customers was super helpful. The interface is super clean and easy to use. Highly recommend!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

We've only just started using this app so my rating is more a reflection on the service than its usability. The service has been above and beyond and having just moved over from Trustpilot we are excited to see all of the things Junip can do. We have a difficult store set up and it's the first one that's been able to accommodate that for us.

Using app

18 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 27, 2022

Allowing me to get review out in a dynamic way and increase customer engagement. The best part is the call for UGC - content is everything and Junip makes it easy

Using app

15 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2022

Excellent Customer Support! After trying Okendo and Stamped.io; I'm very impressed with Junip, especially Onboarding! Keep up the good work...

Using app

23 days

Total reviews

13

Average rating

4.5

5 / 5 Share

Feb. 14, 2022

We left a Yotpo for Junip and are extremely happy with the switch. Super simple integration for our developers, super simple UI for managing reviews as well as customizing reviews for different products and product categories. I'm always impressed with their support team as well. They recently helped me through a complicated problem involving other apps/vendors and I couldn't be happier with the support I received.

Store

Storq

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

Great onboarding experience and the app works great. Couldn't recommend it enough! Thank you junip team for all your help!

Store

Blume

Using app

4 months

Total reviews

11

Average rating

5.0