All reviews

Rating Breakdown

  • 5
    93% (952 ratings)
  • 4
    4% (45 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 74% (756)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 11, 2021

Customer support is 100x better than what you will find elsewhere. Made the switch from Yotpo and one the of the best decisions I made.

Store

SPARX

Using app

21 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Aug. 4, 2021

Super easy to integrate and you can do a campaign to email previous customers! Very satisfied with this app!

Using app

9 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

Easy to install and great at displaying reviews after giving you the option check out your own reviews

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2021

We migrated all our store reviews from Ryviu to Junip and the process was as quick and simple as it comes! Adam was super helpful and efficient in our comms and everything was done in less than a week.

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 19, 2021

This is an excellent reviews app. It has a clean UX, is easy to manage, and has responsive customer support.

Store

Manduka

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 19, 2021

Intuitive and effective review app. Customer ervice has been incredible, Marcus Cardoso has answered all questions (including some pretty elementary ones) quickly and respectfully. Will be using Junip for a long time.

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

July 19, 2021

We use this app daily. Never an issue. Support at set up was great. Customers have never told us of any issue when doing a review. Very impressive, to be honest. Congrats to the Junip team on creating a well-designed easy to use the app.

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 12, 2021

The support is great and the app is easy to use; I'm very pleased with it and look forward to using it in the future as my business grows.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2021

We onboarded with Junip last month after switching over from a different provider for reviews. The transition has been super seamless, Marcus, Stuart, and the team are extremely helpful and responsive, they made sure every detail and question was taken care of. Junip is much easier to use and manage day to day, and the ability to send review request emails directly from our ESP is amazing. No annual contracts that lock you in either, pricing is friendly and much more flexible vs other providers. Given we're a young brand as well as Junip being relatively new too, we're excited to partner with a like-minded and entrepreneurial team!

Store

Huron

Using app

About 1 month

Total reviews

15

Average rating

5.0

5 / 5 Share

June 30, 2021

Great onboarding. It's refreshing to work with a smaller team after years working with a bigger provider.

Store

SeaVees

Using app

8 days

Total reviews

6

Average rating

4.3

5 / 5 Share

June 29, 2021

Great communication whenever we have a query regarding Junip and easy to install and customise. Seems to be collecting reviews well and functioning perfectly. The team were great at getting our old reviews imported from TrustPilot and Junip is 10 times better. Looks like they are constantly looking to add to and expand on functionality too which is always great to see!

Store

Tens

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 28, 2021

The platform is easy to use and integrate. Review collection works well and the support staff is great! Recommend them for sure

Using app

8 months

Total reviews

3

Average rating

3.7

5 / 5 Share

June 10, 2021

100000000% better than Yotpo or any other review platform, hands down. And so much more affordable, with personalized CX support!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 22, 2021

Junip is EASILY the best option for collecting reviews on Shopify. It's largely the value they offer for their price, while giving a large chunk of the features I need. Integrations with Klaviyo, Google Ads, easy to use interface, great user experience -- all reason I love this software. The support team and owner are very smart and helpful. It is confusing how much competitors charge and how little you get.

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

May 21, 2021

Love love love this app!!! Not only does it send out automated emails to customers after purchase but it also allows customers to review your business!! Their support is very helpful, kind and responsive. Highly recommend.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 25, 2025

I'm incredibly happy with our decision to migrate to Junip. We launched our store using another popular (and more expensive) solution. Once we scaled up to 2,000+ review requests/month, it became a real pain to continuing working with them. Yes, switching over to Junip has saved us money... but the real value to our business is being on a SUPERIOR platform that has 1) deep Klaviyo integrations, 2) lightning fast admin panel, and 3) effective review request flows that have beyond doubled the amount of customer reviews we typically collected before switching. The setup and integration process was easy. Junip's team has always been fast and responsive. I'm excited to see what's next for Junip as they continue to grow and innovate in the space!

Using app

Over 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

May 1, 2021

Just started using it and it appears to work well and have pretty good functionality. I like it so far

Using app

About 1 hour

Total reviews

5

Average rating

4.8

5 / 5 Share

April 21, 2021

Signed up for the app on recommendation from our developer friend. So far it's very easy to use and the customer service is helpful and responsive!

Store

Occo

Using app

22 days

Total reviews

6

Average rating

4.3

5 / 5 Share

April 13, 2021

Easy to get set up, team is super helpful and responsive to questions. We refuse to pay for Yotpo and were previously using Reviews.io, which was fine but somewhat fragile. With Junip now being a Google-sanctioned aggregator, this made switching and trying something new an easy choice. Hope they continue to innovate and add better features to their strong base.

Store

Sunsoil

Using app

18 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 12, 2021

I love this app and customer support was amazing in helping me to get started. I recommend this app.

Using app

18 days

Total reviews

1

Average rating

5.0