All reviews

Rating Breakdown

  • 5
    97% (528 ratings)
  • 4
    2% (13 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 4, 2024

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2024

We switched from Okendo to Junip to save 50% in review app fees and we're super happy. The app design is great, the admin dahsboard super easy to navigate and the support team is extremely friendly and at helpful. Migration is easy. Just need to export Okendo reviews file and upload it to Junip. They have all the integrations you need: Klaviyo, Gorgias... Recommend!!

Using app

About 2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

March 27, 2024

Very easy to use in all realms and great costumer service! Really reccommend.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2024

Great experience and even better support. Malvina was a killer! She stayed on a call with me to fix some weird issues - even going through code to troubleshoot. Cant recommend them enough!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2024

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2024

Does what I wanted, it's nice to highlight reviews to build customer confidence.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2024

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2024

My experience with Junip has been easy, transparent and fast! We switched from Okendo to Junip and have been really pleased with the functionality, the customer support, the onboarding and our customers have been sending in more reviews! I would highly recommend Junip!

Store

Bite

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2024

Malivina was so helpful with setting us up on Junip. She went above and beyond to personally make sure everything was set up successfully since we did not have any coding experience to do it all ourselves. Thank you!

Using app

3 days

Total reviews

2

Average rating

4.0

5 / 5 Share

March 13, 2024

The customer help team is super helpful! They've help me problem solve a few issues I couldn't figure out on my end!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2024

Great support from Marcus, excited to get started with requesting reviews!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2024

Great app, easy to use, customer support is fantastic, guided me through everything I needed help with.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2024

Junip has become an essential part of our business and has an amazing response to questions and updates we have to bring forward we would like to see!

Using app

11 months

Total reviews

4

Average rating

3.8

5 / 5 Share

March 12, 2024

Rarely is it ever easy to switch to another platform, but I can confidently say this was the simplest and smoothest process I've ever been through! The Junip team is incredible and was willing to join multiple calls to help answer every question we had (s/o to Etash for all of his help!) We're a small team with no developer help and we were easily able to migrate everything over from our previous platform within 1 hour. We ran a one-time campaign and received 44 new reviews within the first few hours. Highly recommend to any Shopify store!

Using app

8 days

Total reviews

4

Average rating

4.8

5 / 5 Share

March 11, 2024

We are a small team and as the marketing director I have a lot of tools and apps to manage. These guys came in during our site relaunch and not only made things easy, but worked to help me hit my deadlines. Responsive and good at breaking things down - all around very helpful and exactly what you look for in partners. Thank you Junip.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2024

Easy to work with and very responsive support.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2024

this is by far the best review app on Shopify

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Excellent service, easy to use app and mobile friendly UX for consumers. Win, win, win!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

Great customer service. excellent product. highly recommend

Store

Nettie

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

Junip is outstanding! Easy installation, excellent templates and design, and top-notch customer service. The team is responsive, professional, and a pleasure to deal with from the introductory meeting through install and follow-up. Wish I had found them sooner. The best review app, A+.

Using app

About 1 month

Total reviews

5

Average rating

5.0