Junip ‑ Product Reviews
Convert customers with more product reviews. photo reviews
Rating
5.0
feedback
517
chart
#1,267
All reviews
Rating Breakdown
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Feb. 5, 2024
Jan. 31, 2024
Had to make a sudden last minute switch from Okendo. So far, Junip has been lightyears better. Mainly their customer service is incredibly helpful and the app has more of what I need while at the same time is more affordable for my small business. Just wish I found Junip sooner.
Jan. 29, 2024
Junip is the best reviews app available for Shopify stores, period. I've used several others in the past, including Yotpo. Even if priced equally, the hands-on support you'll receive from Stuart, Malvina, and the rest of the Junip team, easily put Junip in a class of their own. When you factor in the savings and ease of use, compared to Yotpo, there isn't even a conversation to be had. Switch to Junip if you haven't already, and thank me later.
Jan. 30, 2024
Hit submit too soon on original review, so happy with the team and communication!
Jan. 26, 2024
Customer service is top notch! Malvina rocks! I was looking for a review app that primarily did store reviews as opposed to product reviews. This app does both!
Jan. 20, 2024
The customer service is stellar. Did not expect to be able to have it up and running so fast. Thank you!
Jan. 18, 2024
Junip is such an effective and easy-to-use app for your store's product reviews! Their team members and customer service are also some of the best I've had the pleasure of coming across, hands down! Very friendly, straightforward, and prompt whenever you need troubleshooting -- it makes all the difference!
Jan. 15, 2024
Great customer service. Easy to use software on the backend and for the customers. Easy to integrate with Shopify. My one suggestion would be to include product grouping for lower tiers as many competitors offer it in their basic package.
Jan. 12, 2024
Its been truly a pleasure working with Junip. We moved from a large Review platform to them and its been a dream. Every issue we had with the other review platform is not a issue with Junip. Junip did everything for the migration and setup. Our reviews have already sky rocketed since integrated Junip. I love that they truly think mobile first when getting reviews from the customers. Cannot recommend this app enough!!!
Jan. 12, 2024
Junip is easy to use and their support is quick and helpful. I like it better than other review apps that I've used.
Jan. 11, 2024
This app was selected due to its capabilities and due to the high price of our previous product rating and rewards app Stamped. Although there are a few visual limitations with how the overall product review ratings are displayed, this app and the app's team has helped our site grow in product reviews, and customer outreach with their customer reply functionality. The Klaviyo and NOW Meta/Google integrations should also help our online presence and customer support when it comes to making a confident purchase. Biggest highlight: Their customer service team, chat, and email representatives are SO knowledgeable and are always there to help.
Jan. 10, 2024
We moved from Yotpo to Junip and haven't looked back :) Marcus has been great with on boarding and follow ups to make sure we are getting the best use of the tool. Junip looks way better than any other review app, we love the layout and functionality! Thanks again - Ryan at US Wall Decor
Jan. 2, 2024
I haven’t had any issues whatsoever, it was easy to set up, my customers have found it easy to use, I like that it sends an automated mail requesting the review (one less thing to worry about), the support too has been great, this might sound minute but I like that I could customise the colour of the stars to match my brand colours, the fact that the reviews are on the home page actually makes a difference for new customers. Thanks Junip
Dec. 19, 2023
Amazing experience and great team of people working in customer support. They go above and beyond to their customer needs and in quick and timely fashion. Wish them all the best.
Dec. 4, 2023
I am thrilled to share my exceptional experience with the Junip Shopify app, which has significantly surpassed our expectations in every aspect of customer review requests and management. The seamless integration and user-friendly interface have truly elevated our approach to gathering and handling customer reviews. What sets Junip apart is not just the outstanding performance of the app itself, but the incredible support provided by the team, especially Malvina. Working with Malvina has been an absolute pleasure—her dedication, responsiveness, and expertise have made our journey with Junip even more remarkable. It's rare to find a combination of an exceptional app and outstanding customer support, and Junip has delivered on both fronts.