Shinesty review for Justuno ‑ Email & SMS Pop ups

May 30, 2017

JustUno has been a super simple, useful tool for us capture site visitors' emails. Their client service is amazing. Whenever I have a question about the platform, I simply email JustUno. I always get a quick response, and someone who has taken the time to thoroughly answer my question or thoughtfully explain the solution to my problem. This often involves someone at JustUno showing me via a custom video recording or Skype call how to set up a certain promotion within the platform, and/or staging everything for me so all I have to do is double-check that it's correct. They also proactively suggest tips and best practices to enhance our promotions' performance. While sometimes my problems are complicated (like complex rules needed for promotions), the platform is overall fairly simple and easy to use (without prior design or testing experience) - and the customer service 110% fulfills any need that can't be easily met via self-service in the platform.