Justuno ‑ Email & SMS Pop ups
Email & SMS Pop-Ups For Lead Capture & Personalization
Rating
4.7
feedback
2,343
chart
#379
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
1%
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Less than a day
1%
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Less than a month
10%
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Less than a year
50%
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More than a year
35%
Reviews Summary
JustUno has received mostly positive reviews from users, with many praising the customer service provided by team members like Brad, Miranda, Kelsey, and others. Users appreciate the ease of onboarding, the variety of features available, and the seamless integration with Shopify. The app is described as versatile, powerful, and effective in engaging website visitors and driving conversions. Managed services have been highlighted as a game-changer, offering customization options and additional functions that users found valuable. However, there are also negative reviews mentioning issues with the app's functionality, clunkiness, and difficulties in canceling subscriptions. Some users expressed dissatisfaction with the customer service and billing practices, leading to a few one-star ratings.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 10, 2024
JustUno has definitely been the game changer in helping our conversions rise. Miranda is an absolute delight to work with and always has great ideas to further grow our brand. Highly recommend!
May 25, 2024
Customer service with Brad was topnotch. He walked me through setting up my promotions and answered any questions I had. I'm a noob at this so I had a lot.
May 16, 2024
I've been working with JustUno for a few years now. I really like working with Miranda from their team. She's my account rep and always brings a ton of great ideas to the table when we do our check-ins. They have a lot of features, so many options when it comes to targeting your website visitors, I simply don't have enough hours in my day to do them all but there' lots you can do with their app. Definitely worth trying if you are on the fence.
May 14, 2024
Fantastic easy onboarding with Justuno, we got stuck right in and rolled campaigns out almost immediately! We were working with Kelsey and I can't recommend her enough - very supportive and informative.
April 23, 2024
We've been using Justuno self-managed for the better part of the last 7 years, and have been so happy with it. However, moving to Managed Services has been a game-changer for us! We never knew what we were missing, how fully customizable the platform and functions are, what additional functions were available to us that were going unused because we thought they would be too complicated to use, etc. And, to top it all off, our dedicated account manager, Miranda, has been a dream to work with! Seamless integration with Shopify (we are on Plus), in literally two keystrokes. There are a lot of marketing add-ons in the Shopify App store, but if you want something that just works, has US based support and customer service, and will be there for you whether you're just starting out/growing, or are a full blown e-comm behemoth, Justuno is the marketing app I'd recommend.
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