Justuno ‑ Email & SMS Pop ups for Shopify

Justuno ‑ Email & SMS Pop ups

Email & SMS Pop-Ups For Lead Capture & Personalization

Rating

4.7

feedback

2,342

Reviews

chart

#2,671

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    10%
  • Less than a year
    50%
  • More than a year
    35%

Reviews Summary

The reviews for the JustUno Shopify App are mostly positive, highlighting the excellent customer service provided by team members like Brad, Miranda, Kelsey, and others. Users appreciate the ease of onboarding, the variety of features for targeting website visitors, and the seamless integration with Shopify. The managed services offered by JustUno have been praised for being a game-changer in improving promotional campaigns and driving engagement and sales. However, there are negative reviews mentioning issues with customer service, clunky interface, and difficulties in canceling subscriptions.

Highlights

Positive customer service and support
Ease of onboarding and integration with Shopify
Effectiveness in driving engagement and sales
Challenges with customer service and subscription management
Clunky interface and usability issues

Rating Breakdown

  • 5
    79% (1,860 ratings)
  • 4
    15% (346 ratings)
  • 3
    3% (64 ratings)
  • 2
    1% (14 ratings)
  • 1
    2% (57 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 25, 2024

Customer service with Brad was topnotch. He walked me through setting up my promotions and answered any questions I had. I'm a noob at this so I had a lot.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

I've been working with JustUno for a few years now. I really like working with Miranda from their team. She's my account rep and always brings a ton of great ideas to the table when we do our check-ins. They have a lot of features, so many options when it comes to targeting your website visitors, I simply don't have enough hours in my day to do them all but there' lots you can do with their app. Definitely worth trying if you are on the fence.

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 14, 2024

Fantastic easy onboarding with Justuno, we got stuck right in and rolled campaigns out almost immediately! We were working with Kelsey and I can't recommend her enough - very supportive and informative.

Store

111SKIN

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 23, 2024

We've been using Justuno self-managed for the better part of the last 7 years, and have been so happy with it. However, moving to Managed Services has been a game-changer for us! We never knew what we were missing, how fully customizable the platform and functions are, what additional functions were available to us that were going unused because we thought they would be too complicated to use, etc. And, to top it all off, our dedicated account manager, Miranda, has been a dream to work with! Seamless integration with Shopify (we are on Plus), in literally two keystrokes. There are a lot of marketing add-ons in the Shopify App store, but if you want something that just works, has US based support and customer service, and will be there for you whether you're just starting out/growing, or are a full blown e-comm behemoth, Justuno is the marketing app I'd recommend.

Store

Kiyonna

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2024

Using Justuno for our on-site promotions has been a game-changer for our marketing strategy. Their platform seamlessly integrates with our Shopify store, and it’s incredibly easy to launch and manage promotions that truly engage with our audience. I also highly recommend Justuno's managed services as an option. We’ve taken our promotional campaigns to the next level with their work. Their team is not just responsive and knowledgeable; they bring a level of expertise and innovation that adds significant value to our efforts. The guidance, innovation and creative they provide have helped us not only in executing effective promotions but also in ensuring these are perfectly aligned with our marketing goals and our brand. Justuno has become a core component of our marketing infrastructure. Their tools and services have empowered us to create compelling, effective promotions that drive engagement and sales. If you're looking to enhance your on-site marketing, I can't recommend Justuno highly enough.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

All reviews

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