Justuno ‑ Email & SMS Pop ups

May 25, 2024

Customer service with Brad was topnotch. He walked me through setting up my promotions and answered any questions I had. I'm a noob at this so I had a lot.

May 16, 2024

I've been working with JustUno for a few years now. I really like working with Miranda from their team. She's my account rep and always brings a ton of great ideas to the table when we do our check-ins. They have a lot of features, so many options when it comes to targeting your website visitors, I simply don't have enough hours in my day to do them all but there' lots you can do with their app. Definitely worth trying if you are on the fence.

May 14, 2024

Fantastic easy onboarding with Justuno, we got stuck right in and rolled campaigns out almost immediately! We were working with Kelsey and I can't recommend her enough - very supportive and informative.

April 23, 2024

We've been using Justuno self-managed for the better part of the last 7 years, and have been so happy with it. However, moving to Managed Services has been a game-changer for us! We never knew what we were missing, how fully customizable the platform and functions are, what additional functions were available to us that were going unused because we thought they would be too complicated to use, etc. And, to top it all off, our dedicated account manager, Miranda, has been a dream to work with! Seamless integration with Shopify (we are on Plus), in literally two keystrokes. There are a lot of marketing add-ons in the Shopify App store, but if you want something that just works, has US based support and customer service, and will be there for you whether you're just starting out/growing, or are a full blown e-comm behemoth, Justuno is the marketing app I'd recommend.

April 12, 2024

Using Justuno for our on-site promotions has been a game-changer for our marketing strategy. Their platform seamlessly integrates with our Shopify store, and it’s incredibly easy to launch and manage promotions that truly engage with our audience. I also highly recommend Justuno's managed services as an option. We’ve taken our promotional campaigns to the next level with their work. Their team is not just responsive and knowledgeable; they bring a level of expertise and innovation that adds significant value to our efforts. The guidance, innovation and creative they provide have helped us not only in executing effective promotions but also in ensuring these are perfectly aligned with our marketing goals and our brand. Justuno has become a core component of our marketing infrastructure. Their tools and services have empowered us to create compelling, effective promotions that drive engagement and sales. If you're looking to enhance your on-site marketing, I can't recommend Justuno highly enough.

Nov. 29, 2023

Working with Justuno has been a fantastic experience, especially with Miranda leading the way. Initially planned as a 3-month trial for our website, we decided to quickly expand to our USA site within a month because it was so beneficial. The Commerce AI significantly boosted our conversion rates during sales, proving incredibly helpful. Tech support with Yuno has been fantastic – a true coding whiz who consistently delivers solutions. Despite challenging time zones (given our location in AUS), Miranda's dedication shines through as she consistently goes the extra mile, staying back, or jumping on a call whenever needed to assist whenever needed. Excited about the future with Justuno!

Nov. 7, 2023

Highly recommend this app! It's easy to use and successful, but what really shines is the support from all of the Justuno team members. We are so impressed with their response time, willingness to send video demos, and/or jump on a same day call to resolve any issues. Additionally we get valuable insights from their team on ways to optimize the integration, suggested activations and even Black Friday best practices. 10/10 recommend!

Oct. 23, 2023

Great ongoing support and quick to help. Miranda is fantastic and Filli from support is too!

Sept. 13, 2023

The app is versatile and provides me with many ways to connect with my website visitors and convert them into customers. I think using the app would be challenging if it weren't for my awesome dedicated support person, Nick. He is knowledgable, talented, and very patient. I am very happy with the app thanks to Nick.

Aug. 16, 2023

Very powerful. And incredible, instant customer service. Super helpful when trying to sort through the appropriate triggers.

Aug. 2, 2023

Our Facebook business account was hacked right before Christmas day and we essentially had to rebuild the business up from scratch. For 8 months we couldn't use the popups and I had paid for the annual plan in advance... The customer service team has exceeded my expectations by allowing us to extend the duration of that un-used service due to our unexpected event. This is what I call GOOD customer service. Bravo!

June 13, 2023

Miranda and the Justuno team have been great. As an organization that likes to move quickly, we appreciate the speed we have seen with implementation and testing. Thanks!

June 7, 2023

Justuno ha sido una herramienta muy importante para nosotros. En Banners, Pop Ups y AI la parte de reglas y de diseño supera por mucho otras de las opciones mas económicas, ya que hemos podido hacerlo de forma muy personalizada, para que la experiencia del usuario sea muy amigable y efectiva. Recomendamos contratar con la parte de "Professional Services" ya que la atención y servicio de nuestra ejecutiva Marley ha sido EXTRAORDINARIA. Marley ya entiende nuestras necesidades, modelos de negocio y el L&F de la marca y nos ayuda de forma impecable. Si es una plataforma algo cara para nosotros, pero creemos que la personalización de la experiencia y lo profesional que se ve lo vale.

June 5, 2023

We compared several vendors and JustUno has by far the most capabilities for popups email capture and targeting with very reasonable pricing. Miranda has been an absolute pleasure to work with and we have seen such impressive gains already in terms of metrics that we recently upgraded to the silver plan.

May 15, 2023

JustUno is a great addition to our Tech Stack. Since working with them, they have helped lower our cart abandonment rate and increased revenue. Senior Customer Success Strategist, Miranda Galindo, is fantastic to work with! She always comes prepared to meetings with helpful insights and actionable strategies to optimize our store.

April 19, 2023

Working with Miranda has been such a game changer. She always has great ideas, is super communicative and helpful, and the exit intent that she set up for us has improved engagement and conversions on the site!

April 6, 2023

JustUno support was always very receptive, informative, and helpful. We did not make the most of their services, but may return to the app eventually.

March 29, 2023

We were told Justuno is simply the best at pop-ups and we are having great success with their team. In particular Miranda is a superstar and incredibly helpful. She looks at the account in a holistic way and helps the entire ecosystem by making sure all integrations are optimized. To have a Senior Customer Success Strategist who cares and helps get the most out of Justuno is very precious to us. We highly recommend Justuno !

Jan. 18, 2023

I love it. Easy to use. I have used it for years now. I can easily create pop ups and banners on table top and mobile.

Nov. 29, 2022

Justuno is very powerful, I just teamed up with Miranda from the managed services team and she is AMAZING. I am seeing results each month based on her help with strategies to optimize customer experience on my site. Thanks!!