All reviews

Rating Breakdown

  • 5
    80% (539 ratings)
  • 4
    13% (89 ratings)
  • 3
    2% (13 ratings)
  • 2
    1% (4 ratings)
  • 1
    4% (27 ratings)

Reviews with Text

  • 100% (672)
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5 / 5 Share

Aug. 19, 2025

JustUno has been a great solution for guiding customers where we want them on our site and capturing leads. I especially enjoy working with both Miranda and Travis on some complicated workarounds and special creative projects. They are extremely responsive, knowledgable, and always friendly. :) We have seen great results and our customers have been taking action thanks to these workflows. Thanks to JustUno team's support and guidance, our pop ups are optimized and effective.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 2, 2025

Justuno has been a great way to improve our conversion rate and email capture. Managed services with Miranda has allowed us to move faster than we had originally planned

Using app

Over 1 year

Total reviews

4

Average rating

3.8

5 / 5 Share

June 16, 2025

Miranda was great with their managed service! super quick and helpful!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 4, 2025

Highly recommend Justuno they have created some really effective flows. I also had the pleasure of working with Miranda in their managed services program who worked with me to create unique pop ups.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 29, 2025

Justuno has been a great tool for helping us better connect with our customers and improve how we show up online! It’s made a big difference in how we run campaigns and drive results. Huge shoutout to Miranda and Travis for their incredible support and creativity. They really understand our brand and always find ways to help us improve. Couldn’t ask for a better team.

Store

HJ

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 22, 2025

We recently switched to their managed plan and have seen tremendous success not only with the initiatives that our team has ideated, but also appreciate with the strategies that The Justuno team has proactively shared. They are always easily accessible if we have a question or need to make quick changes, and are generally just a pleasant team to work with! Also, the tool is super powerful, which allows us to make even our most complex strategies a reality. Thank you to their team!

Store

VIIA

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2025

The onboarding from Zach and Brad is fantastic. Powerful product as well, but its their customer service that has made my experience so far.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2025

Phenomenal service! Brad was so helpful! this tool is absolutely amazing.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

JustUno was very helpful in lowering our abandoned cart rate and driving additional revenue throughout the entire website flow. Miranda, my contact there was great. She was super responsive, and attentive and was able to fix every problem I encountered.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2024

Customer service with Brad was topnotch. He walked me through setting up my promotions and answered any questions I had. I'm a noob at this so I had a lot.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

I've been working with JustUno for a few years now. I really like working with Miranda from their team. She's my account rep and always brings a ton of great ideas to the table when we do our check-ins. They have a lot of features, so many options when it comes to targeting your website visitors, I simply don't have enough hours in my day to do them all but there' lots you can do with their app. Definitely worth trying if you are on the fence.

Using app

Over 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 14, 2024

Fantastic easy onboarding with Justuno, we got stuck right in and rolled campaigns out almost immediately! We were working with Kelsey and I can't recommend her enough - very supportive and informative.

Store

111SKIN

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 23, 2024

We've been using Justuno self-managed for the better part of the last 7 years, and have been so happy with it. However, moving to Managed Services has been a game-changer for us! We never knew what we were missing, how fully customizable the platform and functions are, what additional functions were available to us that were going unused because we thought they would be too complicated to use, etc. And, to top it all off, our dedicated account manager, Miranda, has been a dream to work with! Seamless integration with Shopify (we are on Plus), in literally two keystrokes. There are a lot of marketing add-ons in the Shopify App store, but if you want something that just works, has US based support and customer service, and will be there for you whether you're just starting out/growing, or are a full blown e-comm behemoth, Justuno is the marketing app I'd recommend.

Store

Kiyonna

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 12, 2024

Using Justuno for our on-site promotions has been a game-changer for our marketing strategy. Their platform seamlessly integrates with our Shopify store, and it’s incredibly easy to launch and manage promotions that truly engage with our audience. I also highly recommend Justuno's managed services as an option. We’ve taken our promotional campaigns to the next level with their work. Their team is not just responsive and knowledgeable; they bring a level of expertise and innovation that adds significant value to our efforts. The guidance, innovation and creative they provide have helped us not only in executing effective promotions but also in ensuring these are perfectly aligned with our marketing goals and our brand. Justuno has become a core component of our marketing infrastructure. Their tools and services have empowered us to create compelling, effective promotions that drive engagement and sales. If you're looking to enhance your on-site marketing, I can't recommend Justuno highly enough.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

Working with Justuno has been a fantastic experience, especially with Miranda leading the way. Initially planned as a 3-month trial for our website, we decided to quickly expand to our USA site within a month because it was so beneficial. The Commerce AI significantly boosted our conversion rates during sales, proving incredibly helpful. Tech support with Yuno has been fantastic – a true coding whiz who consistently delivers solutions. Despite challenging time zones (given our location in AUS), Miranda's dedication shines through as she consistently goes the extra mile, staying back, or jumping on a call whenever needed to assist whenever needed. Excited about the future with Justuno!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Highly recommend this app! It's easy to use and successful, but what really shines is the support from all of the Justuno team members. We are so impressed with their response time, willingness to send video demos, and/or jump on a same day call to resolve any issues. Additionally we get valuable insights from their team on ways to optimize the integration, suggested activations and even Black Friday best practices. 10/10 recommend!

Store

K.Bell

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2023

Great ongoing support and quick to help. Miranda is fantastic and Filli from support is too!

Using app

About 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Sept. 13, 2023

The app is versatile and provides me with many ways to connect with my website visitors and convert them into customers. I think using the app would be challenging if it weren't for my awesome dedicated support person, Nick. He is knowledgable, talented, and very patient. I am very happy with the app thanks to Nick.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Very powerful. And incredible, instant customer service. Super helpful when trying to sort through the appropriate triggers.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

Our Facebook business account was hacked right before Christmas day and we essentially had to rebuild the business up from scratch. For 8 months we couldn't use the popups and I had paid for the annual plan in advance... The customer service team has exceeded my expectations by allowing us to extend the duration of that un-used service due to our unexpected event. This is what I call GOOD customer service. Bravo!

Using app

28 days

Total reviews

11

Average rating

4.3