Smileys Hideaway review for Justuno ‑ Email & SMS Pop ups

1 / 5

Aug. 16, 2018

I started paying for the App a few months ago. I was always logged in under a previous email. That email address has been deleted so I have no way to recover the password or login. I got an inital response from "Matt" from customer service acknowledging my issue. Now It's been a few days since that initial response, and I've contacted their support each day and getting no response. I contacted them again yesterday and today and have heard nothing. I am spending $1,000s on FB ads and I believe an old JustUno popup is popping up, so you can imagine how annoying this is that I can't modify it to correlate with the FB ads. All I'm trying to do is log in so I can change my JustUno settings, and they have failed to help whatsoever. Extremely frustrated, hoping they see this and finally fix my issue.

Using app

About 1 year

Total reviews

1

Average rating

1.0

Justuno ‑ Email & SMS Pop ups for Shopify
Justuno ‑ Email & SMS Pop ups
4.7 star
2,344 reviews

Email & SMS Pop-Ups For Lead Capture & Personalization

Developer
Shopify App Store