Kaching Subscriptions App
All reviews
Very good app, absolute recomend you to use together with the kaching bundles. The support from these guys is amazing, they always help and fix the problems very fast. My pesonal thank you to Deividas, who solved a big pain point in my store! If you are looking for a subscription app, go with Kaching and you will not be disapointed!
Domantas was super helpful and made everything easy to understand. Great support from Kaching, quick, friendly, and professional. 5 stars
Top, je recommande, hyper simple d'utilisation et Paulius du SAV répond rapidement quand y'a un problème, je recommande !
amazing,customer service is very good. Deividas, who has helped me throughout the process of understanding subscriptions to helping me build one has been very helpful - very good person to have on the kaching team!
Had a few errors in their stats but they fixed it as soon as it was flagged. Support is great!
Really cool app, easy to use! I wanted a few minor amends and Leva helped me really quickly too
Kaching Subscriptions is exactly what I needed to add recurring revenue to my store. The setup was simple and the features are powerful but still easy to use. It integrates well and gives my customers a smooth experience. Also, IEVA was a huge help she guided me through everything and made the process way easier. Really solid app overall.
Just started using Kaching but the setup was smooth and Paul from support was super helpful getting me going. Thanks!
Exceptional app with an exceptional CS/Dev team - had a technical issue which I couldn't solve and they resolved it for me in just a couple of hours. Very responsive and trustworthy app developer
Had an important question, and IEVA helped me out. Great app, fast support.
Greta was great and prompt at sorting my issues and fixing it
Dovydas helped me out with my difficulties in my Kaching buy button section. He didn't just fix it he helped fix my whole entire store so I wont have the same repeated issue!
Really helpful and very prompt replies
Highly recommend this app! I’ve been using it for a few years now, and the customer support has always been amazing. Domantas in to help, has been incredibly helpful—he went above and beyond to make sure my bundle & subscription looked exactly how I wanted and even assisted with backend fixes to ensure everything was working perfectly. thank you so much Domantas.
I've been using Seal for the past couple of years and was looking to switch over to a newer, fresher platform. I reached out to Kaching support and met Domantas & Juozas, who helped answer all of the many questions I had while importing my 3k+ subscription list. Domantas was especially helpful as he guided me through the entire process and got everything resolved as quickly as possible. This would normally have been a headache, but Kaching's support made it easy. HUGE thank you to Domantas & Juozas for making this bulk importing experience as smooth as it was. 5/5 stars.
customer service response times went from 10 mins to now minimum 30 and ive been waiting 3 hours for a response, idk whats wrong. Not an isolated case, this has happened on back to back days withdifferent chats different agents etc. I think they laid off some people and as a result the cs is getting horrible, please fix this kaching team!
Hi, thank you for flagging this and we're really sorry about the wait times you've experienced. To be clear: there have been no layoffs on our support team. What you're describing isn't the standard we hold ourselves to, and we want to make it right. We've recently had a higher-than-usual volume of incoming chats, and we're actively expanding the team and adjusting coverage to bring response times back to where they should be. If you're open to it, please reach out directly and we'll prioritize getting your issue resolved. We really appreciate you sticking with us and giving us the chance to improve. Erikas | Co-founder of Kaching Appz
Amazing service with Dominykas!!
Erika's support was genuinely outstanding. I reached out with an issue and he responded almost immediately, no waiting around, no back and forth. He understood exactly what I needed straight away and had it fixed before I even had time to follow up. In a world where customer support is usually a frustrating experience, this was the complete opposite. Can't recommend enough.
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