Kaching Subscriptions App
Grow recurring revenue with flexible product subscriptions
Rating
5.0
feedback
507
chart
#88
All reviews
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March 30, 2026
Can't display the correct price of subscriptions. Also their chat support promised features that didn't even exist such as 'Selling Plan Groups'. This app has no real differentiation or value than any other basic subscription app.
March 27, 2026
Having issues and support isn't trying to help
Hi there! Thanks for reaching out and sharing this. We're truly sorry this wasn't the experience you deserved and we'd love the chance to make it right. Our team has already reached out to you, so keep an eye on your inbox. We've got you. Erikas | Co-founder of Kaching Appz
March 17, 2026
Cost me approx $3K because 1 setting was not checked. Instead of notifying me which would have prompted me to fix the error or at least flag support it happened then had me playing catch up after the fact. I could not have uninstalled this app fast enough!!!
Hi Ethan, thank you for your feedback - and I'm sorry for the impact this had on your business. Our system did send email notifications after each failed billing attempt, and our built-in payment recovery automatically retried those charges over the following days based on your configured retry settings. However, it's clear that the severity of the situation wasn't communicated well enough in those alerts for you to act on it in time - and that's on us. We're working on making these notifications harder to miss, especially when failures happen at scale - so merchants can intervene before recovery windows close. We would have loved the chance to help resolve this directly. If you're ever open to reconnecting, we're here - just reach out to us at [email protected] Erikas | Co-founder of Kaching Appz