All reviews

Rating Breakdown

  • 5
    86% (50 ratings)
  • 4
    5% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (5 ratings)

Reviews with Text

  • 79% (46)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 25, 2024

Using app

6 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2024

super

Using app

6 months

Total reviews

11

Average rating

4.3

5 / 5 Share

April 7, 2024

Great we just love this app. So will you . Give it a try! Great we just love this app. So will you . Give it a try!

Using app

7 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2024

Great customer support! They helped me out with the issue of showing off the banner!!

Using app

26 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

Great customer service and fast reply!

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

I am very satisfied with this app. The customer service was very professional and quick.

Using app

9 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

REALLY HAPPY THANK FOR YOUR PROFESSIONAL SERVICES

Using app

6 minutes

Total reviews

41

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

A really great app...Adds a lot of value! The support team is also awesome and fast!

Store

My Store

Using app

6 days

5 / 5 Share

Oct. 4, 2023

Excellent

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2023

I've had a few issues here and there with how I customized certain things on my webpages but instead of making it better, I just made it worse. Fortunately, by reaching out to support, I was immediately assisted and corrections were made as per my wishes. Thank you so much for your prompt response and for fixing all my boo-boos.

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

I searched for a while, for an app that does the shipping bar upsell inside the product page (and not just the top/bottom bar) and Kaktus does exactly that and for free :) The support is also very fast and reactive ( Andrian)

Using app

About 3 hours

Total reviews

3

Average rating

5.0

1 / 5 Share

Aug. 23, 2023

The bar shows on my live site even though I have only activated it in my backup theme for previewing & configuring. So real customers saw it and that caused some issues. And there's no contact form to reach your support team so here we are.

Using app

About 6 hours

Total reviews

6

Average rating

3.7

Developer Reply

We’re truly sorry for the trouble this caused. The bar showing on your live site when it was only meant for your backup theme is definitely not the experience we want for you, and we understand how that could confuse customers. Just to clarify: the app’s bar appears on any theme where it’s activated. Also, our chat support is available directly inside the app for quick help. Thank you for your feedback - it helps us continue to improve. Best regards, KaktusApp team

5 / 5 Share

July 14, 2023

Great App with super features. And the customer service is also great with efficient live chat! I recommend this app :)

Using app

2 days

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're thrilled to hear that you find our app great with its super features. It's also fantastic to know that you had a positive experience with our customer service and found our live chat efficient. Your recommendation means a lot to us, and we're grateful for your support. If you ever have any questions or need further assistance, don't hesitate to reach out. Best regards, KaktusApp team.

5 / 5 Share

July 9, 2023

Good assistance center and good app for my shop! I ask a help question for solve a problem about my free-shippin bar and the operator help me to tidy up!

Store

STOONED

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're glad to hear that our assistance center was helpful to you and that our app has been beneficial for your shop. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our app and for your support! Best regards, KaktusApp team.

5 / 5 Share

July 9, 2023

Very helpful chat assistant. Its being free while other apps are priced is beautiful. Thanks Liubava!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! We're thrilled to hear that our chat assistant was very helpful to you. We're glad that our team member, Liubava, was able to assist you effectively. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our app and for your support! Best regards, KaktusApp team.

5 / 5 Share

May 22, 2023

The app is great and the support is even better and instant. I had a small problem and they fixed it in five minutes. The best app of its kind. Well done!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! We're thrilled to hear that you find our app great and that our support team exceeded your expectations. Your kind words and recognition mean a lot to us. If you have any more questions, concerns, or if there's anything else we can assist you with, please don't hesitate to reach out. Best regards, KaktusApp team.

5 / 5 Share

May 4, 2023

This app is great! It's easy to use and has everything I need. I would definitely recommend it to others.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled to hear that you find our app great, easy to use, and that it has everything you need. We designed our app to be simple and effective in helping businesses like yours achieve their goals, and we're glad to know that we've met your needs. We also appreciate you recommending our app to others. If you have any suggestions or feedback for us, please don't hesitate to let us know. We're always looking for ways to improve our services and provide the best experience possible for our customers. Thanks again for choosing our app. We look forward to serving you in the future. Best regards, KaktusApp team

5 / 5 Share

April 24, 2023

At first the app & my website were not cooperating, but the Kaktus team worked hard to fix the issue. They were easy to chat too & they let me know when they fixed it. The app is exactly what I was looking for & works perfectly now!

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review! We're sorry to hear that you initially had issues with the app, but we're glad that our team was able to fix the issue for you. Our team strives to provide excellent customer service and we're happy to hear that you found it easy to chat with us. We're thrilled to hear that the app is exactly what you were looking for and that it now works perfectly for you. If you have any further feedback or suggestions for us, please don't hesitate to let us know. Thanks again for choosing our app. We look forward to serving you in the future. Best regards, KaktusApp team