All reviews

Rating Breakdown

  • 5
    88% (7 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    12% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (8)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 7, 2023

very prompt and professional support. app is easy to use. hopefully, we get many upsells very soon. thank you!

Using app

4 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

This is a great app, and CS respond fast to messages. I've installed one part of the app but I am already looking at what else I can use. 10/10 from me!

Using app

3 days

Total reviews

5

Average rating

3.8

Developer Reply

Thank you for your positive feedback! We're glad to hear that you find our app useful and that our customer service was able to assist you promptly. Don't hesitate to reach out if you have any further questions or if you need help with anything else. Best regards, KaktusApp team.

5 / 5 Share

Jan. 4, 2023

Customer service reqcted directly and culd solve my translation issues (thanks Andrian!). As I just installed the app, I need to see now how much impact it has on my AOV.

Using app

36 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that our customer service team was able to assist you with your issues. We hope that our app will have a positive impact on your average order value, and please feel free to reach out to us if you have any further questions or concerns. Best regards, KaktusApp team.

5 / 5 Share

Jan. 3, 2023

INCREIBLE EL SOPORTE TÉCNICO.............................................................................

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

¡Gracias por compartir tu experiencia! Nos alegra saber que nuestro equipo de soporte técnico pudo brindarte un excelente servicio. Si necesitas algo más, no dudes en contactarnos. ¡Saludos cordiales, El equipo de KaktusApp!

2 / 5 Share

Aug. 5, 2022

I think the app would be great if you could actually set anything up... It was full of bugs, the preview did not load correctly. I could not edit anything after creating the funnel. I then tried to set up a new funnel but even that did not work, elements were not loading correctly etc. After installing the app twice and reaching out to their support I gave up. I used Chrome and only got the answer that "it should work with Chrome"....

Using app

3 days

Total reviews

17

Average rating

3.9

Developer Reply

Hello! It's really pity to hear that from you. While we appreciate all feedback, we tried to contact you multiple times, but never got a reply. We've tested the app in Chrome, and never encountered any issues. (Tested in all type of Chrome and get the same) . If you see our reply, please contact us, and I will be more than happy to help you out. FYI: We have more than 500 users, and 80% of our users use Chrome, none of them encountered this issue.

5 / 5 Share

June 21, 2022

excellent customer service. I love how easy this app is and great for upselling. i highly recommend.

Using app

7 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for taking the time to share your positive experience with our app and customer service! We're thrilled to hear that you found it easy to use and helpful for upselling. If you ever need any further assistance, please don't hesitate to reach out to us. Thanks for recommending our app! Best regards, KaktusApp team.

5 / 5 Share

March 27, 2022

I am having a wonderful experience using the Kaktus app! there are so many useful features, important to every business owner. I will definitely recommend it to extra people.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We're thrilled to hear that you're having a wonderful experience using our app and that you find its features useful for your business. Our team is dedicated to helping businesses like yours succeed, so we appreciate your positive feedback and recommendation. If you have any further feedback or suggestions for us, please don't hesitate to let us know. Thanks again for choosing our app and for taking the time to leave a review. Best regards, KaktusApp team.

5 / 5 Share

March 23, 2022

The install and setup of this application was so quick ! I guess it took around 2 minutes for me, wich is very unusual for Shopify Apss. It is really one of the best in cart upsell & cross sell out there.

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We're glad to hear that you found the installation and setup process of our app quick and easy. Our team strives to make our app as user-friendly as possible, so we appreciate your feedback. We're also thrilled to know that you consider our app to be one of the best in its category. Thanks again for choosing our app and for taking the time to leave a review. Best regards, KaktusApp team.