Harlow and Oakley review for Preorder & Partial Payment ‑ K
Feb. 2, 2023
Customer service on this app is absolutely top! Andrian, from the support team, promptly replied to all of my questions. In terms of functionality, it gets the job done but it can definitely get improved. The fact that the product quantity needs to be set to 0 and you have to manually track the orders from the Kaktus app is kind of of a thumbs down for me. This app does get the job done though. Another thing i think it can be improved is the way that the widget gets loaded into the DOM. It should probably get loaded during page load and not after. That way , when loading the product page, everything displays smooth and you won't see the pre order button replacing the original buy/add to cart button
Thank you for taking the time to leave a review and share your feedback with us. We are thrilled to hear that you found our customer service to be absolutely top, and that Andrian was able to promptly reply to all your questions. We appreciate your feedback regarding our app's functionality. We are constantly looking for ways to improve our app, and we will take your suggestions into consideration as we continue to make updates and improvements. Thank you for choosing KaktusApp, and please do not hesitate to reach out to us if you have any further questions or concerns. Best regards, KaktusApp team.
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