DirtBound Offroad review for Katana Inventory Management
Feb. 10, 2024
Was great when starting, but now with the new price a $600 monthly price jump to keep the API access we had to jump ship and write our own system. Katana was simple and had great support, but it is not mature enough of a product to demand $1000 a month. Especially when you are not getting any new features with the price jump, the 30 requests per minute on the api was also very limiting when adding onto the platform. Shopify direct API has about a 1000 requests for the same time frame. I was hoping to keep my company on katana but we cant afford the new pricing models. Maybe they can add some more features to make it more of a seasoned product but its not ready yet.
Thanks for the review and feedback, we appreciate it! On our API, we are investigating what the top rate limit that we can offer safely without negatively affecting the API experience can be today. We're aware it's currently on the conservative side, and that helps us ensure the reliability for all customers currently using it. It will likely increase significantly and will perhaps be on more plan levels too, probably not soon enough for your team though, unfortunately it seems. On the pricing side of things, we've made the updates based on evaluating our customers' needs first, as our top priority is continuing to deliver top-notch services and unparalleled value and support. The new pricing allows us to deliver that value.
