Katana Inventory Management
Katana Cloud Inventory Management
Rating
3.9
feedback
159
chart
#2,148
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
9%
-
Less than a year
55%
-
More than a year
33%
Reviews Summary
The reviews for the Katana Shopify App are a mix of positive and negative feedback. Many users appreciate the simplicity and automation that Katana offers for inventory management and manufacturing processes. The integration with Shopify and Xero is highlighted as a key benefit, making it easy to create work orders and track stock levels. Users also praise the customer support for being responsive and helpful. However, some users express concerns about the pricing changes, glitches in the system, and the lack of certain features. The sudden price increases and the need for expensive add-ons have led some users to consider switching to other platforms.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 11, 2025
Horrible. Foreign company! Overcharged us and agree they owe us 8K yet refuse to refund! Sudden and unexplained major increases in cost. Not robust. Glitchy. Other like softwares are far better and far less in cost with better CS! Not impressed. Worst CS and staff. We are reporting the theft and fraud to the authorities.
Dec. 20, 2024
Dec. 19, 2024
We have been using this system for about 2 months and we are very satisfied. We have tried many inventory systems and finally found what we were looking for. I would especially like to thank Fred for all his help.
Dec. 17, 2024
Onboarind takes a while, but there is a lot to take in with the software. Once up and running its great. Brendan was very helpful and responsive. A very powerful tool when used correctly.
Dec. 17, 2024
Our onboarding manager, Steve, was incredibly helpful during the transition to Katana. So far, we’ve had a great experience using the platform.
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