All reviews

Rating Breakdown

  • 5
    79% (108 ratings)
  • 4
    12% (17 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (3 ratings)
  • 1
    5% (7 ratings)

Reviews with Text

  • 99% (135)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 23, 2025

very powerful app, that covered all of our needs and more. We had a great onboard experience. You'll be assigned an onboard specialist who is widely available to support you and answer questions. Taylor Hagel was our onboard specialist and he knew the software inside and out and communicated very well.

Store

Prism

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

Intuitive interface, seamless onboarding and amazing customer service!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2025

My experience using Katana for the last month has been incredible. The way it is set up makes it easy to understand and learn quickly. If you have a small-mid sized product based business, this will probably be a great ERP solution for you. Also, my onboarding coach Eugene was great at walking me through my many questions, and different scenarios that Katana could work for our company. Ask for him if you decide to get Katana, you won't be disappointed.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2025

We’re a new user to Katana and have recently integrated it with Shopify. All indications suggest that this integration is a fantastic solution, eliminating the need for manual data entry and enhancing the accuracy of orders. As we gain more experience with the intricacies of the integrations, we’ll share more insights and feedback. For now, it’s an excellent start.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

We've been using Katana for a couple months, and it has made tracking inventory much easier. There is room for improvement, especially to the interface with Quickbooks, but overall we're satisfied with the product and continuing to become more proficient. Customer service has been great, particularly our onboarding coach, Brendan, who was a delight to work with. He's extremely knowledgeable about every facet of the product and explains things clearly. He was always responsive, patient, and ready with answers, often going beyond expectations. We cannot thank him enough.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

We've been using Katana Cloud Inventory Management for our product-based business, and it has been a game-changer! The platform itself is incredibly intuitive and easy to navigate, which made the transition seamless. What truly stood out was the Katana team—they were super helpful during the entire setup process, answering all of our questions and making sure everything was tailored to our needs. Having their support made all the difference. Katana is definitely an asset for any product-based business looking to streamline operations with an easy-to-use and supportive system. Highly recommend!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

We are Cheeky Cocktails (makers of premium syrups and juices for the bar) and recently changed over our inventory management system to Katana. We couldn't be happier with the experience and the support we received from Steven White and his team. Onboarding was flawless and integration into Shopify was very positive. We look forward to growing with them and using their incredible platform.

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

Katana has been fantastic since we began using it 4 months ago. My sales rep worked with me to get pricing that matched our budget and use needs for our very seasonal business. My onboarding rep was always accessible. It was very easy to set up meetings with him and he was very responsive via email and personalized step-by-step videos for managing support in between. The platform is intuitive and saves automatically so it is easy to move from one task to the next. Favorite features include the forecasting, material tracing, and material planning. We had used Cin7 previously and that seems prehistoric in comparison to Katana's functionality. Strongly recommend Katana for both the platform itself as well as the support provided to ensure success.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

We've been very happy with Katana. It makes it easy to remotely manage inventory and see everything going on. We were able to bypass some of the long onboarding because we knew what we were doing. Overall very happy and keeps us very organized!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

We have been using this system for about 2 months and we are very satisfied. We have tried many inventory systems and finally found what we were looking for. I would especially like to thank Fred for all his help.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

Onboarind takes a while, but there is a lot to take in with the software. Once up and running its great. Brendan was very helpful and responsive. A very powerful tool when used correctly.

Using app

4 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 17, 2024

Our onboarding manager, Steve, was incredibly helpful during the transition to Katana. So far, we’ve had a great experience using the platform.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2023

Katana is the right blend of simplicity and automation for our organization and we think it can take us to 10x the revenue we have now. The implementation was straightforward and the integration to Shopify and Xero was the deciding factor. The variants we create in Shopify come directly to Katana for simplified setup. There are a few gaps that we have been able to work around, but with the regular cadence of releases, we are confident they will be filled.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! Great to hear you're getting good value from Katana, and in particular the Xero integration which we've spent plenty of resources on. We'll keep on improving Katana and plug those gaps and make it even better :)

5 / 5 Share

March 10, 2023

L'ERP est simple à prendre en main et cependant complet, assez accessible pour une petite entreprise contrairement à d'autres solutions. Le SAV est réactif, ça fait assez peu de temps que nous avons intégré Katana mais nous en sommes pour l'instant ravies !

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

We run a factory in San Diego for apparel and Katana has been helpful in getting our departments organized while being a shopify store. I would recommend this app to anyone looking to level up their production.

Using app

About 2 months

Total reviews

29

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

We have multiple shopify stores (for language/currency reasons). Additionally, we have a third-party billing system for our wholesale. We need to keep our inventory in synch across all of them. Katana works out of the box for the shopify part, and using its API we are able to connect the wholesale part as well. Beyond that, we augmented Katana's reporting capabilities using one of the 3rd party apps they partner with to connect their data to a PowerBI front-end. The data model is straight forward, so developing the queries was intuitive. All in all, Katana is a great solution for inventory management and manufacturing process control as is, and flexible/extendible if you need to add more sophisticated use cases.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your detailed review! The team that are building out our API are happy to hear you're finding it straight forward to use — exactly what we're aiming to help with for developers to make the customizable workflows they need.

5 / 5 Share

Jan. 30, 2023

Very happy with Katana for work order and inventory management. App is easy to use as well as fast and snappy to work with. Just need serial numbers to be included for Katana to be the whole package.

Using app

3 months

Total reviews

7

Average rating

4.3

5 / 5 Share

Dec. 23, 2022

This app is a good introductory software for a business that is entering into the MRP/ERP system world for their company. It is priced fairly for less barrier of entry and the overall ease of use is pretty straight forward. The transactions and methods seem to work as expected. I wish the speed was a little bit better, but being that this is cloud based that is kind of to be expected. I still have some trouble syncing with my shopify store and looking to get this resolved with the tech support.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2022

I keep coming back to Katana anytime I need inventory management. I couldn’t be happier with the service their system provides!

Using app

3 months

Total reviews

1

Average rating

5.0