All reviews

Rating Breakdown

  • 5
    80% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    20% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

March 3, 2022

The app is nice and really simple to customize, use and integrate, and the customer supports works perfectly when you ask them for help! Totally recommended

Using app

2 months

Total reviews

8

Average rating

4.9

2 / 5 Share

March 28, 2022

Update: Unfortunately the low respond time is still noticable. I reported an issue and my mail is ignored since days. I had to downrank my experience with this app again, hope that gets better in the future.

Using app

10 months

Total reviews

15

Average rating

2.5

5 / 5 Share

Aug. 23, 2021

Great customer service. There were a lot of UI difficulties right out of the gate, but luckily, their customer support was very helpful in making tweaks for me. I also discovered a bug shortly after installing and they had it fixed within a week. I do recommend this app and I think it will bring a nice set of features to my website for my customers.

Using app

9 days

Total reviews

14

Average rating

3.6

5 / 5 Share

May 17, 2021

As the owner of Sentient Beauty Vegan Cosmetics and Holistic Living, I appreciate what it takes to try to give impeccable customer service. The foundation of the customer service I experienced from Amanda/Keep On Hold is friendly, professional, and diligent customer service. Amanda reached out to me to let me know that they had made a few updates, and followed up on how I liked it and to refine it for me. I appreciate you, Amanda! Barbara/SB CEO

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

April 16, 2021

This is better than I even expected! We had an issue since we used a customized theme, and the support staff was EXCELLENT and fixed it right away! People LOVE this feature and we love that we can track what people have saved for later, and also change the name of the program to fit into our branding! All around an excellent program for the price!

Using app

3 days

Total reviews

6

Average rating

5.0