Key Product Options, Variants

We were long-time users of Bold Product Options and later SC Product Options. When we were notified that SC Product Options was being discontinued, we were encouraged to migrate to Keystone Product Options. Unfortunately, the migration has been extremely frustrating. SC Product Options works perfectly with our custom Shopify theme, but Keystone does not. We've spent many hours with our own developers and Keystone support trying to resolve compatibility issues, yet the problems remain. The most disappointing part has been the endless finger-pointing between the app and our theme. The primary recommendation we've received is to install Shopify's default Dawn theme to confirm that Keystone works there. While that may be a useful troubleshooting step, it's not a practical solution for an established ecommerce business doing over $10 million in annual sales with a customized storefront. Very few successful online retailers operate on an out-of-the-box theme. At this point, we've invested a significant amount of developer time without achieving a working solution, and we're now evaluating other product options apps instead of continuing with Keystone. If your store uses a customized Shopify theme, I would strongly recommend thoroughly testing Keystone before committing to the migration.

The Keystone team helped me set up my custom pet portrait store perfectly. The file upload feature works flawlessly and the support was outstanding. Highly recommend!

Great experience! Their tech team helped me switch from SCPO and the transition was smooth. They helped me with all 3 of my websites and I'm so grateful for their support. I absolutely recommend this app!! The look of the options themselves on the page are cleaner too. Truly an upgrade! Thank you Keystone team!!

I'm reverting back to SCPO since this app does not support listing the product options separately at checkout. If can only bulk up the price of the existing product.

Customer service is unmatched. They helped me set up 3 different web stores that all now use Keystone Product Options. They were attentive, easy to work with and communicated changes in a way that was easy for me to understand. Having used Bold Product Options and SC Options, this is the best looking upgrade yet by far. My highest recommendation for Keystone!