Key Product Options, Variants
The Keystone Product Options app has received overwhelmingly positive reviews from users. Customers praise the app for its ease of installation, unlimited product option features, flexibility in design, and exceptional customer service. Many users highlighted the quick response times and helpfulness of the support team, especially during the migration process from previous product option apps like SC Product Options. The app is commended for its smooth functionality, improved user interface, and ability to handle complex product workflows effectively. However, there were a few users who faced challenges during the migration process, customization issues, and concerns about the necessity of switching from their existing product option app. Overall, Keystone Product Options is highly recommended for its user-friendly interface, responsive support team, and seamless integration with Shopify.
Product works as described and support is quick to respond and is helpful. We had a small issue during setup, the team worked us through it and even updated the behavior of the app to accommodate our concerns. Great product, and excellent support!
Thank you for the fantastic 5-star rating! We truly appreciate your support and are glad to hear that you’re enjoying the Key Product Options, Variants app. Your feedback means a lot to us, and we're here to help if you have any questions or need assistance in the future. Best regards, The Keystone Team
Very happy with this app. I was using its predecessor which was but was missing a number of design elements and I had little control over the look, feel and layout of the additional options. They Key Options app solved all of that. Quick and easy installation, unlimited product option features, and flexibility with the look and feel I want to match me site. Well done Keystone - and great customer service and support!
Thank you so much for your wonderful review! We're thrilled to hear that Key Product Options is meeting your needs and providing the flexibility and control you were looking for. It's great to know that our quick installation and customer support have made a positive impact on your experience. Your feedback encourages us to keep enhancing our app and services. Thanks for being a part of the Keystone community! Best, The Keystone Team
Dealt with a few different operators (Mitali, Hamza & Danna) and all were very helpful with upgrading and transferring me from SC Products to Key Products. Instructions on email were very clear, and they did most of the work for me which was very helpful as I wasn't the original creator of our website! Thank you!!
Thank you for your wonderful feedback! We’re thrilled to hear that Mitali, Hamza, and Danna provided you with such excellent support during your transition to Key Product Options. It’s great to know that the instructions were clear and that the team could assist you effectively. Your appreciation means a lot to us. If you need anything else, feel free to reach out. Best regards, The Keystone Team
Support is super and very quick. Got speaking quickly to a real person and they help me sort out a couple of issues I had. App is working well now
Thank you for your wonderful review! We're thrilled to hear that our support team was able to assist you promptly and effectively with your issues. It's great to know that the app is working well for you now. Your feedback is truly appreciated, as it helps us continue to improve our service. If you ever have more questions or need assistance in the future, please don’t hesitate to reach out. Best regards, The Keystone Team
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