Key Product Options, Variants
The reviews for the Keystone Product Options app highlight the exceptional customer service provided by the support team. Users appreciate the quick response times, assistance with migration from previous apps, and the effectiveness of the tool in managing product workflows. The app is praised for being cleaner, more responsive, and optimized compared to previous options. However, there are some concerns raised about the migration process, compatibility with highly customized themes, and the need for more customization options within the app interface. Overall, the positive aspects revolve around the excellent customer service and functionality of the app, while the negative aspects focus on migration challenges and customization limitations.
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Dealt with a few different operators (Mitali, Hamza & Danna) and all were very helpful with upgrading and transferring me from SC Products to Key Products. Instructions on email were very clear, and they did most of the work for me which was very helpful as I wasn't the original creator of our website! Thank you!!
Support is super and very quick. Got speaking quickly to a real person and they help me sort out a couple of issues I had. App is working well now
Thank you for your wonderful review! We're thrilled to hear that our support team was able to assist you promptly and effectively with your issues. It's great to know that the app is working well for you now. Your feedback is truly appreciated, as it helps us continue to improve our service. If you ever have more questions or need assistance in the future, please don’t hesitate to reach out. Best regards, The Keystone Team
The customer service team has been extremely helpful with the transition from SC Product Options to Keystone Product Options.
Thank you for your kind words! We're thrilled to hear that our customer service team has been so helpful during your transition to Keystone Product Options. Your feedback really motivates us to keep providing excellent support. If you have any more questions or need further assistance, please don't hesitate to reach out. Best, The Keystone team
Great app & exceptional customer service.
Thank you for your wonderful review! We’re thrilled to hear that you appreciate our app and find our customer service exceptional. Your support means a lot to us, and we’re always here to help. If you have any further questions or need assistance, don’t hesitate to reach out! Best, The Keystone Team
Support has been very active in addressing migration concerns when we transitioned to this app from SC Product Options. It is a lot cleaner, responsive, and optimized compared to the previous app which is great.
Thank you for your positive feedback! We’re thrilled to hear that our support team was able to assist you effectively during your migration from SC Product Options. It's fantastic to know that you find the app cleaner, more responsive, and optimized. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. If you have any more thoughts or suggestions in the future, feel free to reach out anytime. Best regards, The Keystone Team
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