Key Product Options, Variants

Product works as described and support is quick to respond and is helpful. We had a small issue during setup, the team worked us through it and even updated the behavior of the app to accommodate our concerns. Great product, and excellent support!

Very happy with this app. I was using its predecessor which was but was missing a number of design elements and I had little control over the look, feel and layout of the additional options. They Key Options app solved all of that. Quick and easy installation, unlimited product option features, and flexibility with the look and feel I want to match me site. Well done Keystone - and great customer service and support!

Dealt with a few different operators (Mitali, Hamza & Danna) and all were very helpful with upgrading and transferring me from SC Products to Key Products. Instructions on email were very clear, and they did most of the work for me which was very helpful as I wasn't the original creator of our website! Thank you!!

Support is super and very quick. Got speaking quickly to a real person and they help me sort out a couple of issues I had. App is working well now

The customer service team has been extremely helpful with the transition from SC Product Options to Keystone Product Options.

Great app & exceptional customer service.

Support has been very active in addressing migration concerns when we transitioned to this app from SC Product Options. It is a lot cleaner, responsive, and optimized compared to the previous app which is great.

The team is quick to respond and fix when we report issues. The tool is extremely helpful in our product workflows which require variations of product options.

Had some issues with product options not linking, and without any warning signals to say so, was going on for an unknown period. However the guys were fairly swift to rectify the issue, and also gave us a refund which is always appreciated.

Absolutely amazing customer service, we were still on the old sc product options and they transferred everything over, including the option sets with conditions, and brought our legacy theme up to date to 2.0 super quickly. This new app is great as well, much smoother and many more options. Thanks again!

Customer service is very important, and they deliver very well. Lina and Axel are usually the agents I get on chat, and they are always patient and helpful. The app itself works very well, the UI on this version is way better than the old system.

Great app with great customer service! I use this app extensively for some very complicated products and it works better than anything else we have tried. If there is ever a problem, customer service is very quick to help solve it. Thank you!

I have been using this app for 10 years and I have the old Shopify 1.0 version. Each time this app has changed and there have been compatibility issues with my old store, the support team have quickly jumped in and fixed any issues very quickly. I just moved to Key Product Options and once again, the support team were amazing and migrated my old store over in very quick time. Thanks again to all the team. This app is vital to my store functioning and is highly recommended by me!

We were long-time users of Bold Product Options and later SC Product Options. When we were notified that SC Product Options was being discontinued, we were encouraged to migrate to Keystone Product Options. The migration process was extremely frustrating. SC Product Options worked perfectly with our highly customized Shopify theme, but Keystone initially did not. We spent a significant amount of time with our own developers and the Keystone support team trying to resolve compatibility issues. To their credit, Keystone Support was very responsive and worked diligently to help troubleshoot and fix the issues. After considerable effort from both sides, the app does now appear to be functioning properly. However, the biggest frustration came later when Keystone acknowledged that SC Product Options was actually not being discontinued. This made the original communication encouraging customers to migrate very misleading. We invested a substantial amount of unnecessary development time and resources moving away from an app that was already working perfectly for our business. Ultimately, it felt like we were fixing something that was never broken. We are an established ecommerce company doing over $10 million in annual sales with a heavily customized Shopify storefront. For stores like ours, changing a core product options app is not a simple plug-and-play process. The initial troubleshooting advice often centered around testing Keystone on Shopify’s default Dawn theme, which may be useful for diagnostics, but it does not reflect the reality of many larger stores running custom themes. Keystone Product Options may be a great solution for newer stores, simpler themes, or merchants starting from scratch. However, if you operate a larger Shopify store with a customized theme and already have a working product options solution, I would strongly recommend carefully evaluating whether migration is truly necessary before committing the development resources. The Keystone team deserves credit for their support and persistence, but the migration recommendation created a lot of unnecessary work for our business.

The Keystone team helped me set up my custom pet portrait store perfectly. The file upload feature works flawlessly and the support was outstanding. Highly recommend!

I've had a good experience with this app so far. It's easy to use, the interface is clean, and everything works smoothly. The support team has also been very helpful—they respond quickly and resolve issues without much delay. Overall, it's been a reliable app, and I'd recommend giving it a try.

Great experience! Their tech team helped me switch from SCPO and the transition was smooth. They helped me with all 3 of my websites and I'm so grateful for their support. I absolutely recommend this app!! The look of the options themselves on the page are cleaner too. Truly an upgrade! Thank you Keystone team!!

I'm reverting back to SCPO since this app does not support listing the product options separately at checkout. If can only bulk up the price of the existing product.

Customer service is unmatched. They helped me set up 3 different web stores that all now use Keystone Product Options. They were attentive, easy to work with and communicated changes in a way that was easy for me to understand. Having used Bold Product Options and SC Options, this is the best looking upgrade yet by far. My highest recommendation for Keystone!