Key Product Options, Variants
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They were very quick to solve a coding issue that broke the option sets we had created. They had it diagnosed and fixed within 24 hours. Thank you
Goggleman.com.au has been using the SC Product Options App for our customers lens selection for many years. We have just upgraded to the new Key Product Options App. This App provides much more customization and the team at ShopCircle provide excellent support. If you have some customization that you want changed or have added then the development team have got an answer for you. The only delays experienced are due to the Time Zone differences between countries. This is a great App and the customization has allowed us to show exactly what we want our customers to see.
the best app I have .... incredibly versatile and allows you create options for anything imaginable. Their support team is fast and responsive and have gone out of their way to solve some issues that I have. Highly recommended!!
Thank you so much for your fantastic review! We're thrilled to hear that you find our app incredibly versatile and that it meets your needs for creating options. It's also great to know that our support team has been able to assist you quickly and effectively. Your recommendation means a lot to us, and we appreciate you taking the time to share your positive experience. Best regards, The Keystone Team
Super customer service and excellent app.
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our customer service and found our app to be excellent. Your feedback is incredibly important to us, and it motivates our team to continue providing top-notch support and features. If you ever have any questions or need assistance, feel free to reach out. Best, The Keystone Team
Great product, expert help. A+
Thank you for your fantastic review! We're thrilled to hear that you found our product to be great and that our support met your expectations. Your kind words motivate us to keep delivering the best service possible. If you ever need anything in the future, feel free to reach out. Best, The Keystone Team
If you sell products that benefit from options this is the app for you. It goes way deeper than just colors, size, etc. Customization made easy. Support is top notch. Key is an upgrade of SC Product Options that was Bold Product Options. Have been using for years.
Thank you for your wonderful review! We're thrilled to hear that you find our app beneficial for your product options and that customization has become easier for you. It's great to know that our support has made a positive impact on your experience as well. We truly appreciate your loyalty over the years and are glad to be part of your business journey. Your feedback motivates us to continue improving and providing the best service possible. Thank you for choosing Keystone! The Keystone team
Product works as described and support is quick to respond and is helpful. We had a small issue during setup, the team worked us through it and even updated the behavior of the app to accommodate our concerns. Great product, and excellent support!
Thank you for your wonderful review! We're thrilled to hear that the product meets your expectations and that our support team was able to assist you during the setup process. Your feedback is greatly appreciated, and we're glad we could work with you to enhance your experience. If you need anything else or have further suggestions, don’t hesitate to reach out. Best regards, The Keystone Team
Thank you for the fantastic 5-star rating! We truly appreciate your support and are glad to hear that you’re enjoying the Key Product Options, Variants app. Your feedback means a lot to us, and we're here to help if you have any questions or need assistance in the future. Best regards, The Keystone Team
Very happy with this app. I was using its predecessor which was but was missing a number of design elements and I had little control over the look, feel and layout of the additional options. They Key Options app solved all of that. Quick and easy installation, unlimited product option features, and flexibility with the look and feel I want to match me site. Well done Keystone - and great customer service and support!
Thank you so much for your wonderful review! We're thrilled to hear that Key Product Options is meeting your needs and providing the flexibility and control you were looking for. It's great to know that our quick installation and customer support have made a positive impact on your experience. Your feedback encourages us to keep enhancing our app and services. Thanks for being a part of the Keystone community! Best, The Keystone Team
Dealt with a few different operators (Mitali, Hamza & Danna) and all were very helpful with upgrading and transferring me from SC Products to Key Products. Instructions on email were very clear, and they did most of the work for me which was very helpful as I wasn't the original creator of our website! Thank you!!
Thank you for your wonderful feedback! We’re thrilled to hear that Mitali, Hamza, and Danna provided you with such excellent support during your transition to Key Product Options. It’s great to know that the instructions were clear and that the team could assist you effectively. Your appreciation means a lot to us. If you need anything else, feel free to reach out. Best regards, The Keystone Team
Support is super and very quick. Got speaking quickly to a real person and they help me sort out a couple of issues I had. App is working well now
Thank you for your wonderful review! We're thrilled to hear that our support team was able to assist you promptly and effectively with your issues. It's great to know that the app is working well for you now. Your feedback is truly appreciated, as it helps us continue to improve our service. If you ever have more questions or need assistance in the future, please don’t hesitate to reach out. Best regards, The Keystone Team
The customer service team has been extremely helpful with the transition from SC Product Options to Keystone Product Options.
Thank you for your kind words! We're thrilled to hear that our customer service team has been so helpful during your transition to Keystone Product Options. Your feedback really motivates us to keep providing excellent support. If you have any more questions or need further assistance, please don't hesitate to reach out. Best, The Keystone team
Great app & exceptional customer service.
Thank you for your wonderful review! We’re thrilled to hear that you appreciate our app and find our customer service exceptional. Your support means a lot to us, and we’re always here to help. If you have any further questions or need assistance, don’t hesitate to reach out! Best, The Keystone Team
Support has been very active in addressing migration concerns when we transitioned to this app from SC Product Options. It is a lot cleaner, responsive, and optimized compared to the previous app which is great.
Thank you for your positive feedback! We’re thrilled to hear that our support team was able to assist you effectively during your migration from SC Product Options. It's fantastic to know that you find the app cleaner, more responsive, and optimized. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. If you have any more thoughts or suggestions in the future, feel free to reach out anytime. Best regards, The Keystone Team
The team is quick to respond and fix when we report issues. The tool is extremely helpful in our product workflows which require variations of product options.
Thank you for the fantastic review! We're thrilled to hear that our team has been quick to respond and address any issues you've encountered. It’s great to know that our tool is proving to be extremely helpful in your product workflows. Your feedback means a lot to us, and we appreciate your support! Best regards, The Keystone Team
Had some issues with product options not linking, and without any warning signals to say so, was going on for an unknown period. However the guys were fairly swift to rectify the issue, and also gave us a refund which is always appreciated.
Absolutely amazing customer service, we were still on the old sc product options and they transferred everything over, including the option sets with conditions, and brought our legacy theme up to date to 2.0 super quickly. This new app is great as well, much smoother and many more options. Thanks again!
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had an amazing experience with our customer service and that the transition to the new app went smoothly. It’s great to know that you appreciate the additional options and improvements we've made. Your satisfaction means a lot to us. If you have any further questions or need assistance, don't hesitate to reach out. Thanks again for your support! Best regards, The Keystone Team
Customer service is very important, and they deliver very well. Lina and Axel are usually the agents I get on chat, and they are always patient and helpful. The app itself works very well, the UI on this version is way better than the old system.
Thank you so much for your kind feedback! We truly appreciate your recognition of our customer service and are thrilled to hear that Lina and Axel have been able to assist you effectively. It’s great to know that you find the app’s performance and user interface improvement beneficial. Your satisfaction is important to us, and your feedback helps us continue to provide a great experience. We look forward to serving you again! Best, The Keystone Team
Great app with great customer service! I use this app extensively for some very complicated products and it works better than anything else we have tried. If there is ever a problem, customer service is very quick to help solve it. Thank you!
Thank you so much for your wonderful review! We’re thrilled to hear that our app meets your needs for your complicated products and that our customer service has been able to assist you promptly. Your positive experience means a lot to us, and we're here to support you anytime you need help. We appreciate your feedback and look forward to continuing to serve you! Best, The Keystone Team
I have been using this app for 10 years and I have the old Shopify 1.0 version. Each time this app has changed and there have been compatibility issues with my old store, the support team have quickly jumped in and fixed any issues very quickly. I just moved to Key Product Options and once again, the support team were amazing and migrated my old store over in very quick time. Thanks again to all the team. This app is vital to my store functioning and is highly recommended by me!
Thank you so much for your wonderful review! We're truly grateful for your long-standing support over the past 10 years. It’s fantastic to hear that our support team has consistently met your expectations and swiftly resolved any compatibility issues. We're also pleased that your migration to Key Product Options was seamless. Knowing that our app is vital for your store's functionality means a lot to us. Thank you for highly recommending us! Best, The Keystone Team
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