Revenge of the Weirdo review for Kin Custom: Print On‑Demand
Sept. 15, 2019
I’ve been using kin custom before they had a app on Shopify for my store and never had any issues. Now my orders never import over. I keep getting told to set up a API and download the app in the app section when the app is downloaded. Then I’m prompted to login in all over again and when I do that I get “system is busy try again” . This has been going on for almost two months. I’ve reached out to customer service and it took forever to respond & the one that did just sent a basic answer and never responded back.
Hi Revenge of the Weirdo, Thank you for being a long standing customers of ours! We appreciate your patience as we work through these issues and apologize for the time spent trying to import your orders. After reviewing your ticket history, our Customer Experience team expedited this to our tech support to schedule a call with you to see where the issues are occurring. We will continue to follow up to ensure this gets resolved for you. - Kin Custom
