Kin Custom Fashion Dropshipper
The reviews for the Kin Custom app are mixed, with both positive and negative feedback from users. Positive aspects include the high quality of products, responsive customer service, branded packaging options, and the ability to offer custom logo labeling. Users appreciate the variety of products available and the efforts made by the company to keep systems updated for smooth integration with Shopify. However, negative feedback revolves around issues such as manual payment processing, clunky user interface, limited product selection, color discrepancies in prints, lack of response from customer service, and difficulties in accessing technical support. Some users also mentioned problems with order fulfillment, payment thresholds, and the inability to ship to P.O. boxes.
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Doesn't integrate with automatic payments when an order is placed by a customer from the website. I must manually go to KIN and pay for each order before the order can be placed into production. This is a problem when many orders are coming in.
This app is bad, can't change colors and if you can change merch colors its hard and nothing this simple should be this hard. Don't waste your time, do not download this app.
I've used KC as my sole vendor for years based on quality and shipping expertise. They are always quick to resolve any issues I've encountered and are willing to keep their systems updated to ensure a smooth integration between their app and the shopify system. I like their product selection and hope to see them expand their children's offerings.
Dear Push for Progress, Thank you for your review! We truly appreciate the time you took to share your thoughts and experiences! We are happy to hear that you've had great experiences with our client services team, our Shopify app, and that you are enjoying our product selection. If you have a moment, you can submit your suggestions regarding the children's offerings on our official feedback form here: https://www.kincustom.com/customer-feedback-request. Thank you once again for your feedback and for being a valued member of the Kin Custom community.
We've used KC for almost a year. It took a little time in the beginning to learn the design process, but there is no doubt it is worth the time. The quality of the products and the colors that are reproduced are fantastic. It has raised the level of our brand working with KC. The bags, the hoodies, the cropped hoodies (really amazing), the footwear are all loved by our customers. We would also add that the customer service has always been responsive, and the ship times are very reliable. KC also keeps adding new products, which is a good sign that we can continue to grow with them. Easy 5-stars.
Hi Mark Lindsay Collection, Thank you for taking the time to leave us a review about our products and giving our customer service praise! We will be sure to share the shoutout and so glad you are enjoying the great benefits of Kin Custom. Keep on creating! Kin Custom
Products are great quality and customer service is excellent. I love the branded packaging options and 3 shipping methods available to my customers.
Hi Blessedfootforward, Thank you for taking the time to leave us a review and giving our customer service praise! We will be sure to share the shoutout and so glad you are enjoying the great benefits of Kin Custom. Keep on creating! Kin Custom
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