Kin Custom Fashion Dropshipper
The reviews for this Shopify app are mixed, with both positive and negative feedback from users. Positive aspects include high-quality products, excellent customer service, branded packaging options, and a variety of shipping methods. Users appreciate the ease of loading items and the cost-effective personalized materials like boxes, bags, and tags. However, negative feedback revolves around issues with customer service responsiveness, limitations in product selection, difficulties in integrating with Shopify for automatic payments, and concerns about product quality such as see-through biker shorts and color discrepancies in prints. Some users also mentioned challenges with logging in, size limitations on products, and the lack of live chat support.
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Doesn't integrate with automatic payments when an order is placed by a customer from the website. I must manually go to KIN and pay for each order before the order can be placed into production. This is a problem when many orders are coming in.
This app is bad, can't change colors and if you can change merch colors its hard and nothing this simple should be this hard. Don't waste your time, do not download this app.
I've used KC as my sole vendor for years based on quality and shipping expertise. They are always quick to resolve any issues I've encountered and are willing to keep their systems updated to ensure a smooth integration between their app and the shopify system. I like their product selection and hope to see them expand their children's offerings.
Dear Push for Progress, Thank you for your review! We truly appreciate the time you took to share your thoughts and experiences! We are happy to hear that you've had great experiences with our client services team, our Shopify app, and that you are enjoying our product selection. If you have a moment, you can submit your suggestions regarding the children's offerings on our official feedback form here: https://www.kincustom.com/customer-feedback-request. Thank you once again for your feedback and for being a valued member of the Kin Custom community.
Products are great quality and customer service is excellent. I love the branded packaging options and 3 shipping methods available to my customers.
Hi Blessedfootforward, Thank you for taking the time to leave us a review and giving our customer service praise! We will be sure to share the shoutout and so glad you are enjoying the great benefits of Kin Custom. Keep on creating! Kin Custom
Great service and great app. I would highly recommend
Hi Flossiphy! We are loving your beautiful and vibrant floral designs! They look wonderful on your store. Thank you for leaving us a review, we sincerely appreciate your time! Kindly, Kin Custom
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