Homestead Crafter review for Kin Custom: Print On‑Demand

April 1, 2020

I accidentally deleted the app from my Shopify store and now it won't reiinstall, despite several attemps, clearing cache, etc. All I get is a page not found when it tries. I reached out to the developer through the link available here and no response after several days. I like the setup of products and selection, but it's a pretty useless app if I can't get it to reinstall after I oopsed it out of my shop. Getting this fixed would be a big help and change my opinion of KC a lot. UPDATED: It was suggested that their response went to my spam folder. It didn't because it never even showed up. In addition, once they did reply, they called me "David." My name is not and never has been David or anything like it, nor anything remotely male. I'm female. They eventually did get my name right after they "updated" the software. Said update only happened after the original review. Note that I had the same issue with Teelaunch and they got it fixed within 24 hours. Upgrading to three stars because of the slow response and not bothering to ensure they were addressing the correct person. On the plus side, they get a fourth star because their interface is actually pretty slick to work with.