Kale Kreations review for Kin Custom: Print On‑Demand
May 8, 2020
I would rate this negative stars if I could. I am usually not the type to write reviews and this is probably like the 3rd or 4th on I have written in my life. But I have to say it was bad. Awful. The quality of the sweatshirt is almost like synthetic t-shirt material, which was expected as it did say polyester. However, I am so disappointed with the printing. The quality of it is like fazed and pixelated. I had done cow prints so would it have been really that hard to vectorize it or realize that it didn't look right? I have used many POD services and none of them had ever turned out this horrible. I am not trying to mean I am just disappointed that I spend $37 for my birthday on basically a piece of crap. Furthermore, I was taking a look at the packaging and it is so fancy. I wish that they spent a little more money on the product that they were selling rather than the packaging. I cannot say for other products on this site, but I highly do not recommend the cropped sweatshirt at all. Very disappointed will not be using for sweatshirts again.
Hi Kale Kreations! We are so sorry to hear about your sweatshirt and feel terrible you experienced this on your birthday! As your service provider, we want to make sure you are 100% satisfied which is why we offer our 100% Print Guarantee. Whether your merchandise has been damaged in transit, a design flaw produced by us, we are committed to providing solutions and making it right for you. Please submit a Return Request in Creator Studio. As soon as this is submitted, our Customer Experience team can look into what caused the printing issue, which we will gladly refund or reprint if it qualifies for our Print Guarantee. While this is in review, we suggest checking out our Print Guide before designing your next apparel as many POD companies have different artwork requirements due to different materials and printing techniques. https://knowledge.kincustom.com/knowledge/our-print-guarantee -Kin Custom
