Pinkskate review for Kin Custom Fashion Dropshipper
July 9, 2020
UPDATE: Rating to 5 stars as the product is great quality. I highly recommend using the custom tag sets if you can. They look great and really strengthen the look of your brand. The only thing we don't like is that if you add a custom product and a wholesale product to your store and the customer buys one of each then your custom tag sets won't be utilized. So both products will show up with the Kin Custom branding even if you created one of the products yourself. Hopefully this can be fixed. Otherwise great app and I highly recommend. UPDATED - After submitting my review I was contacted by Echo and received a detailed response to the issue I was having with getting my order properly imported. Thank you for getting back with an appropriate response that actually resolved my issue. Now I'm looking forward to receiving my custom apparel to see what the quality is. Will update with 5 stars once I confirm the quality of apparel. I think this app is going to be a great choice for us if the quality of apparel is as good as it looks in their promos. Unfortunately, after having an unresolved issue with the FIRST order I have to delete. Don't want to risk hurting my brand with bad customer experience. Very sad because I was so happy when I found this app.
Hi Pinkskate, We would like to extend our sincerest apologies for your recent issue with importing orders. Our goal is to provide our business owners with a high quality of service and we are so sorry you didn't get that. We'd like to hear more about your issue, as it is unique and we don't want it to happen to anyone else. Our Customer Experience team will be reaching out to you via email to further discuss how to correct it. - Kin Custom
White Label Marketplace & Print On Demand | Kin Custom