Urban Letter review for Kin Custom: Print On‑Demand

3 / 5

Aug. 21, 2020

Shopify Integration App Review: The Shopify integration is complete crap - please fix your app! None of the app buttons work, including the orders button, so i always just have to go to the full website to get ANYTHING done. Seriously, they are like dummy buttons. Kin Custom Review: The product selection is just okay, though I really appreciate more trendy styles that other companies don't have - still, have to source products from other POD companies to round out my catalog (i.e. no hats, etc). Prices are VERY high compared to competitors like Printful and Printify, i'd understand this if branding was included and customer service was strong. Neither is true. You pay an additional 1.99 PER PRODUCT for custom branding. I'm actually not too upset about that and i think it's worth it if you are building a brand. The quality of the branding sets are top notch! BUT it definitely hurts the margins, unless you want to charge $40 for a basic tee with free shipping... (shirt base price + shop fees + shipping + branding + taxes + your markup...yikes) - not even accounting for marketing and returns. They should revise their pricing model to be more competitive, as I can only reasonably source trendier items like joggers, track pants, and a few more niche items that i can't get elsewhere. TLDR: Crap app. Decent selection, best for more trendy attire. Very expensive. Great branding sets (at an additional cost).

Using app

About 1 year

Total reviews

1

Average rating

3.0

Developer Reply

Hi Urban Letter! We know time is of the essence and apologize the app is not functioning properly for you. Thank you for bringing this information to our attention! Be on the lookout, our Customer Experience will be connecting with you to get more insights about the button issues you're having. We'll be in touch soon! - Kin Custom

Kin Custom: Print On‑Demand for Shopify
Kin Custom: Print On‑Demand
3.8 star
84 reviews

Kin Custom: On-Demand Print and Dropship, Made Easy

Developer
Shopify App Store