Enlightened Chameleon review for Kin Custom: Print On‑Demand
Oct. 9, 2020
I purchased a sample order through their site of the tech backpack. A standard size laptop doesn't fit in there, it's not wide enough. They said i should have checked the measurements. I didn't think I had to check measurements for something called TECH backpack which is usually for laptops. It's awkwardly long, so too long for Ipads or Tablets, I don't know what the purpose of this thing is, and I can't return it or anything because it was my fault. Second issue I had, I asked them if when I order a sample order there will be any prices or anything that shows it's them sending me, and they said no. When I received the product, there are Kincustom tags and their website on one of the tags, so good thing I didn't order a sample with the customer's address. The only good thing was the shipping being fast , but other than that I didn't have a good experience.
Hi Enlightened Chameleon- Thank you for using Kin Custom for your print on demand & custom design needs. We are excited for your business and want you to be successful. We want to apologize that your backpack did not work for your needs. We encourage all our shop owners to visit our website Help Center for expeditated answers regarding questions on using our Creator Studio. https://knowledge.kincustom.com/knowledge Thank you for commenting on our shipping speed, we always strive for a less than 3-day production time on all orders. With that said, final orders do ship from our Home Office in Ohio. If you have further questions, please reach out to our Customer Experience Team and we will respond quickly. -Kin Custom
