Rich Black Bear review for Kin Custom: Print On‑Demand
Jan. 13, 2021
Worst customer Service. I've emailed this company multiple times about orders and fixing issues and they have yet to email back or respond even though they say they will respond with in 24 hours or next business day.
Hi Rich Black Bear- Thank you for choosing Kin Custom for your print-on-demand and drop ship needs. We sincerely apologize for the delayed responses from our Customer Experience Team as our goal is to quickly answer all customer inquiries. We pride ourselves on our average 3-business day production time and depending on the shipping method delivering your quality designed merchandise to your customers quickly. With this said, we will be reaching out immediately today via email so that we can resolve any frustrations that you may have. Again, we cannot thank you enough for using Kin Custom as your print-on-demand and drop ship supplier. -Kin Custom
