Rating

4.9

feedback

29

Reviews

chart

#4,035

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    7%
  • Less than a month
    14%
  • Less than a year
    55%
  • More than a year
    17%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many users highlighted the quick responses and personalized assistance they received, with specific mentions of team members like Herbert and Raphael going above and beyond to help resolve issues. The app itself was commended for its functionality in automating payment reminders, managing draft orders, and optimizing store operations. Users appreciated the flexibility, ease of use, and time-saving features of the app. However, there was one negative review mentioning a loss of $5,000 due to issues with partial payments, indicating a potential area for improvement in the app's functionality.

Highlights

Excellent customer support and quick responses
Efficient automation of payment reminders and draft orders
Flexibility and ease of use
Positive user experiences with specific team members like Herbert and Raphael
One negative review highlighting issues with partial payments

Rating Breakdown

  • 5
    97% (28 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 14, 2024

The boss of this company is amazing. Very helpful in many ways and very quick to respond as well. He even had a personal meeting for optimizing the store after a year of use. I will keep on using this app for my business!

Store

iloinen

Using app

--

Total reviews

11

Average rating

5.0

5 / 5 Share

April 4, 2024

Great! We have used a few draft order apps before, but this has so far been the most robust and detailed and easy to use. Plus they have support on tap. Hopefully we can continue to work together!

Using app

8 months

Total reviews

13

Average rating

4.6

5 / 5 Share

March 26, 2024

Excellent solution for companies that use draft baskets to send suggested orders to customers. Great customer support from Herbert.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Very helpful app. Was able to recover multiple sales with 5 minutes of work. Also, the support is fantastic. Raphael has gone above and beyond in helping me through the process.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

I just started using it but compared to other apps it is very flexible and parameterizable so I find it exceptional for its intended purpose

Using app

About 2 hours

Total reviews

6

Average rating

5.0

All reviews

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