Rating

5.0

feedback

23

Reviews

chart

#5,866

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    17%
  • Less than a month
    30%
  • Less than a year
    39%
  • More than a year
    4%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the quick and helpful customer support provided by the team. Many users highlighted the efficiency of the app in recovering outstanding payments and automating the process of sending reminders to customers. The personalized assistance from team members like Herbert and Raphael was highly appreciated, with users mentioning how they went above and beyond to resolve issues and optimize the app for individual needs. The app was described as flexible, robust, and easy to use, making it a valuable tool for managing payments and draft orders. However, some users mentioned minor issues with app functionality and suggested improvements for the DNS panel.

Highlights

Efficient in recovering outstanding payments and automating reminders
Quick and helpful customer support
Flexibility and ease of use
Personalized assistance from team members
Minor issues with app functionality and suggestions for improvement in DNS panel

Rating Breakdown

  • 5
    100% (23 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 17, 2025

Perfect service, quick respond on tickets. Well recommended app and team for recovering outstanding payments.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 14, 2024

The boss of this company is amazing. Very helpful in many ways and very quick to respond as well. He even had a personal meeting for optimizing the store after a year of use. I will keep on using this app for my business!

Store

iloinen

Using app

About 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

April 4, 2024

Great! We have used a few draft order apps before, but this has so far been the most robust and detailed and easy to use. Plus they have support on tap. Hopefully we can continue to work together!

Using app

3 months

Total reviews

15

Average rating

4.7

5 / 5 Share

March 26, 2024

Excellent solution for companies that use draft baskets to send suggested orders to customers. Great customer support from Herbert.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Very helpful app. Was able to recover multiple sales with 5 minutes of work. Also, the support is fantastic. Raphael has gone above and beyond in helping me through the process.

Using app

6 days

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more