Kindly: Payment Reminder Pro
The reviews for this Shopify App are overwhelmingly positive, with users praising its effectiveness in recovering payments and automating order cancellations. Customers appreciate the ease of installation, great support, and time-saving features. The app has been described as a no-brainer, a big time saver, and a solution that significantly reduces manual work. Users also highlight the excellent customer service provided by the support team, with quick responses and helpful assistance in setting up the app and resolving issues. Some users have mentioned specific team members who went above and beyond to ensure a smooth experience with the app. However, there were a few mentions of the app's functionality being slightly confusing for some users, although the excellent customer service helped address these concerns.
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Excellente application qui permet de relancer les clients qui ont oublié de payer. Et surtout d'annuler automatiquement la commande. Tout se passe en douceur. C'est simple et facile à configurer. Nous l'utilisons depuis 5 ans sans souci et cela permet de ne pas laisser des commandes dans l'oubli. Parfait !
Kindly funktioniert prima. Wir senden auch direkte Rechnungsinfos nach der Bestellung damit - und natürlich alle Zahlungserinnerungen. Im Moment überlegen wir, ob wir die Vorstufe zum Inkasso (also die letzte Mahnstufe) auch per SMS übermitteln sollten. Es gibt nämlich erstaunlich viele Kunden, die viele Kontaktdaten angeben und trotzdem nicht bezahlen. Kann Kindly ebenfalls, könnte auch noch Erfolge bringen. Des Weiteren: Wir nutzen Cleero und Kindly Hand in Hand und der Support ist großartig. Schnell, offen, neugierig auf Prozesse - um zielgerichtet entwickeln zu können. Habe ich so noch nie erlebt. Beeindruckende Qualität. Wir können Kindly nur empfehlen.
This app is an easy no-brainer and works well to recover and bring in money for your store. Easy to install and support is great. Would recommend
We run multiple Shopify stores and take a lot of bank transfer and invoice orders, so chasing unpaid ones used to eat real time every week. Kindly handles that completely on autopilot now. You can build multi-step reminder schedules based on the due date, order receipt date, or invoice sent date, which means the timing actually matches how our payment terms work instead of forcing everything into one rigid flow. shopify The flexibility is the standout. We set up separate reminder schedules per payment method and per order tag, so invoice customers and COD customers get treated differently. Unpaid orders auto-cancel after a set number of days, which frees up inventory without us touching anything, and the analytics dashboard shows recovered revenue, success rate, and deliverability so we can actually see what the app is bringing in. shopify + 2 Setup was quick, the email templates are easy to brand, and support has been responsive every time we had a question. If you deal with unpaid or draft orders, this pays for itself fast. Highly recommended.
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