All reviews

Rating Breakdown

  • 5
    100% (21 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 90% (19)
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5 / 5 Share

Aug. 22, 2025

10/10 must have app. We are finally able to focus on the business and not spend hours fixing tax issues.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2025

Using app

7 months

Total reviews

10

Average rating

5.0

5 / 5 Share

June 27, 2025

We are very happy with the APP and most importantly extremely happy with the customer service. Everyone is super attentive and responsive to us whenever we have questions which is a huge driver of choosing this service. Thank you!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2025

The Kintsugi team is on it! So happy we chose to use Kintsugi.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

June 26, 2025

Small farm and farm store and quarterly sales tax was such a challenge for me. Now that Kintsugi handles it for us, I have new challenges -- ground squirrels. Super support team; great product; out of my mind!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

June 26, 2025

Very good and easy setup. It is great to see when Nexus is due.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 28, 2025

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 19, 2025

We moved away from Avalara because we needed some human contact. Kintsugi team was awesome to onboard us and get the Sales Tax filing done with just the right amount of support along the way (and no meaningless automated emails, like we were getting before). I highly recommend Kintsugi. The price is super reasonable too and they didn't lock us into a 1 year contract, just month to month. Great customer service and app.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2025

Phenomenal service and phenomenal customer support. Makes it super easy to handle sales tax and stay compliant.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2025

Easy onboarding, great customer service and accurate filing.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2025

Kintsugi is my absolute fave! When we suddenly hit nexus in multiple states at once, they made what felt super overwhelming actually manageable. They helped us understand everything we didn’t know, registered us, and even helped us figure out our exemption strategy. Their pricing was significantly better than that of other popular platforms. Their support has been amazing, too. Every month, the platform analyzes our sales tax responsibilities, and with a click of one button, prepares to remit on our behalf. It's honestly magic. 10/10 (I've used them now in two companies I've founded/run). Now that I’m scaling (just launched in Walmart!!!!!!!), they’re still the best partner around

Using app

6 months

Total reviews

10

Average rating

4.9

5 / 5 Share

April 29, 2025

The Kintsugi team adds a personal touch to sales tax reporting. They are always easy to reach and go the extra mile to ensure they are always providing a white glove service. Would highly recommend them for anyone looking to simplify sales tax reporting.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 17, 2025

After being completely overwhelmed at all the notifications we received about tax due in different states, I decided that we need help in this area and fast. I cannot say enough wonderful things about the customer service and ease of this process. They took my overwhelmed feelings about tax away and made the process easy. They are quick to respond and I can now focus on my business vs what tax I have due in certain states. I’m incredibly thankful I found them. My accountant actually researched and found them for me. I’m finally set free from wondering what’s due and who needs our tax money. This app is a life saver.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 15, 2025

Love Kintsugi! Better than any other competitor out there! We actually transitioned from a popular competitor in the space, and Kintsugi actually found previous errors and wrong filings from this agency, and even helped us win back some of these accrued interest/penalties. 10/10 service

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Absolutely loving this tool! I was so nervous to start pushing more sales to my website from social media because of the sales tax portion and Kintsugi takes that anxiety completely away. I know I am covered where I need to be and the app is very user friendly and cost effective!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2024

Kintsugi has been a lifesaver for my Shopify store! The app seamlessly automates sales tax calculations and filings, saving me hours of time and reducing my stress levels. The setup was easy and the support team is top-notch. Highly recommend!

Store

Joylike

Using app

1 minute

Total reviews

6

Average rating

5.0

5 / 5 Share

July 2, 2024

Right on time! The onboarding was really easy and they simplified a process I needed a book keeper to do

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2024

Very easy onboarding and solved what we needed. Thanks!

Using app

6 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2024

Kintsugi has been saving my life! It automates sales tax and filings and it saves a lot of my time. The support team is amazing. Highly recommend.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2024

Amazing and super easy!

Using app

5 days

Total reviews

1

Average rating

5.0