EcoFriendlies review for Klarna On‑Site Messaging
May 1, 2023
Hi, App is not possible to install? As soon as I download the app it says: Mid not found for the domain. This is common for all my stores. Really weird. It says that I need to check that klarna is installed as a payment option, and it is!?
Hi EcoFriendlies, Your store has Klarna active within Shopify Payments, but also Klarna as a direct payment method partially integrated, which is interferring with your account connection in the on-site messaging. If you search for the direct Klarna payment method, and uninstall the "Klarna" app (and either wait 48 hours for the database data be auotmatically cleared or request support via [email protected] for manual clearing of the data). https://docs.klarna.com/platform-solutions/shopify/ has additional info about these different integration methods, but our team at [email protected] is available to help with these steps to get this working well for you.
