Klarna On‑Site Messaging
The reviews for the Klarna Shopify App highlight both positive and negative aspects. Positive feedback includes successful integration with Shopify Payments Klarna payment method and helpful support from the Klarna team, such as in the case of Nicole providing solutions. On the other hand, negative reviews mention issues with customization options, difficulties in uninstalling the app, lack of support responsiveness, and problems with returns being registered as disputes. Some users also expressed frustration with the installation process and lack of clarity in the app's functionality. Overall, the app seems to have mixed reviews with a combination of successful integrations and unresolved issues.
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Great way to advertise Klarna monthly payment plan on product page. Works nicely and automatically with Shopify Payments Klarna payment method. Took one star off as it lacks the ability to change if the text for the placement "credit-promotion-auto-size" is left, center or right. By default it is at center but for our store text to the left would've resulted in cleaner look.
Thank you for your review! Sorry to hear you did not have a great experience. We would love to hear more feedback from you to improve your app, please could you share this with us by emailing [email protected]?
son unos impresentables, llevo mas de un mes diciendo que necesito cambiar la cuenta y no hay forma envie 400 correos , 3000 llamadas y no son capaces de cambiar la cuenta ni de bloquear los pagos. Me deben mas de 4 pagos ya que les llevo avisando mas de un mes.
I am unable to customize the colors of “Credit Promotion Auto Size,” even after writing to Klarna's support team and Shopify contacting them on my behalf as requested by Klarna. Furthermore, I must mention that the “customize” button does not function.
Glitchy. Not easy to uninstall (try to lock you in). High fees for what it is. Seems impossible to: 1. Remove the payment option from checkout 2. Remove banner from product pages AVOID.
Thank you for your review. Sorry to hear you had trouble uninstalling the app. The uninstallation process is the same as for any other Shopify app, you uninstall the app from within your Shopify apps with a few clicks. We would love to hear more if there was anything unexpected about this, or if our guidance on this process could be improved.
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