Klarna On‑Site Messaging
Convert more sales with flexible payment option messaging.
Rating
2.6
feedback
207
chart
#142
All reviews
Rating Breakdown
Review RSS Feed
June 6, 2024
Super easy to se up in 2 minutes. Would recommend to anybody. No idea why there are 1 star reviews.
Thank you for your review! We are happy to hear about your positive experience.
Nov. 10, 2023
Bona aplicació. Instal·lació amb tutorial molt util par i amb suport del departament tècnic. Banner fàcil d'instal·lar i elegant disseny.
Hola juegoyjardin.com, gracias por la reseña de nuestra aplicación. Nos alegra saber que nuestro equipo de soporte a comerciantes y las guías fueron de ayuda. Por favor, no dudes en contactar nuevamente al equipo si tienes alguna pregunta. "Hi juegoyjardin.com, thank you for the review of our app. We're glad to hear that our merchant support team and guides were helpful. Please feel free to contact the team again if you have any questions."
Oct. 5, 2023
I was setting up the hard way through code and after a lot of tears, I then installed this app.... Thankyou!
Thank you for your review!
Oct. 4, 2023
Funktioniert auch bei Deutschen Shops!! Alles ging schnell und Super, keine Probleme oder sonstiges. Positiv überrascht! Viele verschiede Layouts, für jeden Shop was da. Conversion Rate und generelles Vertrauen im Shop erheblich gestiegen. Würde ich jedem Shop-Inhaber auf jeden Fall empfehlen. Ein Muss!!
May 16, 2023
Buongiorno, ho installato correttamente questa app, ma non funziona bene con il thema debutify, desidererei poter utilizzare i servizi di Klarna, quindi poter informare i clienti che hanno a disposizione un servizio di pagamento dilazionato, ma l'app non me lo permette. Contattando il servizio clienti Klarna, nel giro di pochi minuti mi contattano con cortesia ed efficienza, spiegandomi quale era il problema e risolvono alla grande! Grazie mille Servizio 10 e lode
Ciao Endurrad, Grazie mille per il feedback! I nostri sviluppatori ne tengono conto per migliorare le funzionalità dell'app. Qualora in futuro dovessi avere bisogno di ulteriore supporto, siamo sempre a disposizione! Hi Endurrad, Thank you so much for your feedback! Our developers always works on improvements to the app. If you do need any help in the future please just drop us a message - we are always happy to help!
April 19, 2023
Super App, full integration with our website and our theme. The service team done also our request within 24 Hours which is quick compare to the size of company. So far very happy to use Klarna just like our customers.
Hi Elite Screens, Thank you very much for taking the time to rate our app. We are very glad you're happy with the app and the support you have received. Please feel free to get in touch for any support needed in the future.
April 14, 2023
I am using this app and it matches my need. The implementation on my site was very simple, in particular at the first difficulties the assistance was exceptional and very fast in intervening directly on the site and configuring, absolutely recommended . sto usando questa app e corrisponde alle mie necessità . L'implementazione sul mio sito è stata molto semplice , in particolare alle prime difficoltà l' assistenza è stata eccezionale e velocissima nell'intervenire direttamente nel sito e configurare , assolutamente consigliata
Ciao pinkdoor, Grazie mille per il feedback! Qualora in futuro dovessi avere bisogno di ulteriore supporto, siamo sempre a disposizione! Hi pinkdoor, Thank you so much for your feedback! If you do need any help in the future please just drop us a message - we are always happy to help!
Jan. 4, 2023
Hello, I like this app and installed it on my store. However, it is not working at all. On-site messaging does not appear on my product page or any other page. It gave an error. I wrote to customer support via e-mail and the app messaging panel and waiting for the solution. I will review my comment and give 5 stars If the problem is solved soon. :) UPDATE. I have been contacted by Klarna customer service and told that the app is working properly within the geolocation of my store and currency. Thanks.
Hi Destina Home, I see that one of our Klarna support agents replied back to you via your support case #24328551 earlier today and that On-site messaging is displaying on your product pages currently (for customers geolocated to the country matching your store's base currency). For other locales, on-site messaging would be displayed, as documented at: https://docs.klarna.com/platform-solutions/shopify/on-site-messaging-app-for-shopify/faqs/#troubleshooting-why-isnt-the-placement-displayed-on-my-product-pages? If you do need further help, our team at [email protected] is happy to help!
Oct. 18, 2022
I had some initial difficulties in making the installments visible in the product sheets. Klarna's support intervened immediately and resolved the problem quickly. Now everything works fine.
Thank you Enerimonsters for this great review! We appreciate it. Glad to be able to help!
Sept. 1, 2022
Appears to be working fine - no coding input required and the integration was seemless. Not sure what so many people are having trouble with looking at some other reviews!
Thank you WorldRaceCircuits for this great review! We're very glad the app works well for you. We've worked hard to improve the app over time, with a major update relating to Shopify's improved theme architecture for Online Store version 2.0, which enables our app to integrate better with themes using App Blocks, and avoids many of the issues merchants had previously. Thank you again for taking the time to share a review; we appreciate you very much!
June 7, 2022
I installed and setup everything so nicely and it is working perfectly with my store. Super easy to set up.
Thank you SHOPMAX for this great review! We're glad the app worked well for you and we appreciate you posting a review.
April 8, 2022
Love Klarna! Rob from the support team was super helpful with integration. I hope this really helps us boost our sales!
Hi Brixton's Baddest Skateshop, Thank you for the fantastic review, we're glad you're loving Klarna! Our Support team are happy to help with an queries in the future
March 31, 2022
Great app for highlighting Klarna payment options to potential customers. Set up didn't take very long and great communication and help from Klarna Merchant support when needed.
Hey Hulley Stanway, thanks for the great review. We're glad that our Merchant Support team were able help get this all set up for you. Please feel free to get in touch for any support needed in the future.
March 8, 2022
I've used Klarna as a consumer, I loved how it easy it was to use and how it makes larger purchases more affordable. I'm still in the process of setting it up on my store but I'm very excited to have my customers to be able to use it too
Thank you Hawt Sunny Shades for this great review. We're so happy you love Klarna! We have a great support team available via [email protected] if you need any help setting up the app in your store.
Feb. 12, 2022
Great support from Rob who installed the message bar on product pages for the countries we needed and always answered our emails in a timely manner.
Thank you Betsy for this great review! Really glad Rob could help!
Feb. 11, 2022
Hello everyone. I would like to write about the excellent support from Mimmi from Klarna Bank Merchant support. I had a problem and I wrote to Klarna Merchant Support. I got a very quick responses to my help requests, very clear and detailed from Mimmi. She assisted me till my problem was solved. Now all works correctly and good. It's a pleasure to receive such fast, professional and friendly support! Thanks a lot, Mimmi! Sincerely, Samoilova Inna
Thank you Samoilova Inna for this great review. We agree - Mimmi is great! Very glad she could help!
Feb. 1, 2022
Easy to install. Easy to navigate. Really good at promoting an alternative payment option to new customers
Thank you aromatyk for this review. We're glad you're happy with the app & we'll work hard to keep it that way!
Jan. 28, 2022
I think this app is brilliant. Was slightly confused what to do first off. I contacted merchant support via phonecall, Rob my customer advisor/support was pure class. Excellent mannerisms, expert knowledge and help with I needed help to do. Cannot find a fault at all. Cannot mention to much how happy I am to have klarna setup on webpage/store totally opens new revenues to my business and I feel 100% comfortable that if any issues occur, that the expert help is there for me. Thank you so much klarna and especially Rob for helping me today. I Highly recommend this app to everyone.
Thank you for the wonderful review SvenThorn! We’re really glad we were able to help out & are here for any support in the future
Dec. 31, 2021
Really good app. The support team is really good if you need any tech support. I needed help with my installation and the tech support team replied to me in minutes, very helpful.
Thank you for the great review smativi! We're happy our team could help you this time, and we're happy to help whenever needed! Happy New Year!
Dec. 20, 2021
Good app, easy to install & configure. Also, just as important, great support if something isn't working as it should.
Hi BeYou! Thank you so much for your feedback! We are super glad you are happy with our app. We always try to be as much of a help as possible so please do reach out if you need anything in the future!