BibleSketchesUK review for Klarna On‑Site Messaging

3 / 5

June 4, 2025

UPDATE: Since writing the review below, I have now had further communication and a solution from Klarna. The app was installed twice; once within Shopify, and again within the Klarna Portal. No idea how or why that happened as they appear as one and the same to thing to a new user with no previous experience, but this was causing my issue. I was contacted by Nicole from Klarna support after reading my review below. I'm glad it is sorted but frustrated that I had to waste time with 2 agents over chat, (who did not give a solution) and then write a review, just to get the help required. It was actually very simple to fix if only you knew it was an issue in the first place. But I appreciate Nicole reaching out and taking the time to understand the problem, and following up with clear instructions that resolved my problem. ---------------- As others have reported, there is clearly an issue with this app and Shopify. I've followed all instructions and still can not get the thing working. When support eventually respond, it's a standard robotic line of 'we can see you have successfully connected your store...' - Which is true, but it is not displaying the Klarna on site-messaging, and therefore it is not working. No assistance, you just get pointed you back to the instructions. very disappointing service from what should be a great solution. And please do not reply stating it's working, its not. It's connected, but not working.

Using app

2 days

Total reviews

1

Average rating

3.0

Klarna On‑Site Messaging for Shopify
Klarna On‑Site Messaging
2.3 star
113 reviews

Convert more sales with flexible payment option messaging.

Developer
Shopify App Store