shavronproducts review for Klarna On‑Site Messaging
Oct. 28, 2020
I had trouble with the app. However, if you contact the support from customer service they are very well equipped and extremely helpful at trouble shooting the issues such as on-site messaging.
Hi shavronproducts, Thank you for this review and feedback. We have recently enhanced this app with "Auto Picker" functionality to attempt to choose an appropriate location for on-site messaging by default to minimize efforts for merchants, but since Shopify themes don't have a consistent location for code to use to insert messaging on a page, the app code can't work well for every store and theme, especially since there are hundreds of Shopify themes. As you wrote, our merchant support team is available and happy to help whenever merchants need assistance.