AMBOYO review for Klaviyo Reviews
Aug. 10, 2023
In general a useful app that offers more options than the standard shopify reviews app. Especially the option to create review-follow-up flows with discounts via Klaviyo is helpful. However, there are 3 major issues: 1. The design of the star-rating on product page is not adjustable. This is actually a no-go, since the stars look very weird and unprofessional in our theme. There should be any chance to change the look and the size of the stars. 2. There is no chance to change the language of the Integration. We are a German store and it looks unprofessional that our review-section on the product page is all in English. 3. No chance to use our custom font of the store theme. We hope, that these issues will be fixed quickly and there will be more design options. The current version, especially for the price plan, is not customizable enough.
We really appreciate this feedback, thank you for sharing. This is a new product with a lot more enhancements coming soon. We are actively working to improve our widget customization experience, including support for more languages. In terms of your third point ("No chance to use our custom font of the store theme") – this is definitely possible. Keep an eye out for an email from us, we're happy to help you troubleshoot this issue!