Force of Life review for Klaviyo Reviews
Sept. 15, 2023
It's really nice that Klaviyo has reviews now as I trust and really like Klaviyo. The only problem is, the app is really bad. I know it's new but it shouldn't really be released to the public and they charge for it even when it's bad. For what you get, £25 per month is quite expensive for stores that do over 250 orders per month. Unable to easy upload review images and review images wasn't uploaded when imported either so I have to go through manually for each. Unable to edit the star rating text. Currently it says "ratings " next to the stars on product page. All other review apps allow the ability to edit this with ease. The lack of customisation is disappointing. I left my previous review app for this as I believed in Klaviyo.
We really appreciate this feedback and are sorry that you didn't have the experience you were expecting. This is a new product with many more improvements coming soon. We take this input seriously and want to ensure we're building a great product. We'll be in touch with you to understand your issues – please keep an eye out for an email from us!