KNO Post Purchase Surveys
Unlock customer insights to improve retention and drive growth
Rating
4.8
feedback
86
chart
#127
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
1%
-
Less than a month
20%
-
Less than a year
59%
-
More than a year
16%
Reviews Summary
The reviews for the KnoCommerce Shopify app are overwhelmingly positive, highlighting the ease of installation, valuable customer insights, and excellent customer support provided by the team, particularly mentioning Sid, Louise, Landon, and the overall support team. Users appreciate the app's user-friendly interface, the ability to gather actionable insights directly from customers, and the seamless integration with Shopify. The app is praised for its effectiveness in understanding customer behavior, improving marketing decisions, and providing valuable post-purchase data. However, there are a few negative reviews mentioning issues with logging out, delayed support responses, and limitations in the features of the paid plan.
Highlights
Review RSS Feed
All reviews
Jan. 14, 2026
Sid is a absolute legend. I was i bit confused installing the app and Sid offered to book a quick call and gave me tons of value. 10/10 would recommend!
Nov. 18, 2025
so far so good, we are gaining some good insight into our customers from our surveys.
Nov. 7, 2025
Sid was super helpful and fast! He made the updates right away and everything looks perfect!
Oct. 30, 2025
I am finding this app really useful in gathering valuable insights from our customers. Installation and survey set-up is easy, as it making updates to the surveys. I'd recommend.
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