KNO Post Purchase Surveys
Unlock customer insights to improve retention and drive growth
Rating
4.9
feedback
77
chart
#92
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
1%
-
Less than a month
19%
-
Less than a year
66%
-
More than a year
10%
Reviews Summary
The reviews for the KnoCommerce Shopify app are overwhelmingly positive, with users praising its ease of use, effectiveness in gathering customer insights, and excellent customer support. Users appreciate the app's ability to provide valuable data on customer behavior, attribution, and post-purchase surveys. The team behind KnoCommerce is highlighted for their responsiveness, support, and proactive approach in helping users maximize the app's features. Customers also mention the seamless integration with Shopify and the customizable nature of the surveys.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 5, 2025
With Kno we're able to *easily* gather actionable insights directly from our customers; solving pain points, enriching their data, and understanding attribution. I Kno these guys will continue to innovate for brands seeking to hear directly from their best critics & fans! The team are incredibly supportive and we're grateful for this partnership :)
Dec. 2, 2024
Unbelievably responsive team. They set us up the week before black friday, head of CS was on calls with us right before Thanksgiving. Can't think of a smoother implementation. One of my favorite if not favorite SaaS providers to date.
Oct. 31, 2024
So far so good. Easy to use and effective way to learn more about our customers.
Oct. 31, 2024
Knocommerce has been a huge asset to our business in understanding what drives purchases from new and returning customers. The audience filter also enables us to understand how this differs from market to market, would recommend!
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