KNO Post Purchase Surveys
Surveys for attribution, customer insights, and feedback.
Rating
4.8
feedback
69
chart
#814
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
3%
-
Less than a month
13%
-
Less than a year
70%
-
More than a year
10%
Reviews Summary
KNO is highly praised by users for its ease of installation and setup, excellent customer service, and valuable insights gained from post-purchase surveys. Users appreciate the affordability of the app and the responsiveness of the support team. The app is described as user-friendly, intuitive, and effective in providing actionable data for making informed marketing decisions and improving customer experiences. However, some users have mentioned that reporting and data exports could be improved, and there were concerns about certain features being available only in higher-priced plans.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 7, 2024
KNO is the best app you can add to your Shopify store. It does exactly as it promises, it's affordable and their customer service is excellent. The best part? You'll gain major insights from post-purchase surveys.
June 7, 2024
Customer service is excellent. Whenever I have questions, they respond immediately and work on the problem. Reporting/data exports could be improved in some ways.
Thank you so much for your review! We're always working to add more powerful reporting so will reach out for specific feedback on what you'd like to see. :) -Jeremiah
May 12, 2024
App is easy to install and set up. Really happy with the customer service. Landon was friendly and pro-actively responded to all our queries, even when it was after hours!
April 22, 2024
Kno Commerce has been a real added value in our customer analysis. Thanks to the teams for their responsiveness and professionalism.
April 22, 2024
Très bonne expérience, les données sont faciles à lire et à analyser Les équipes sont très réactives
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