KNO Post Purchase Surveys for Shopify

KNO Post Purchase Surveys

Unlock customer insights to improve retention and drive growth

Rating

4.8

feedback

86

Reviews

chart

#127

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    1%
  • Less than a month
    20%
  • Less than a year
    59%
  • More than a year
    16%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, valuable insights, and excellent customer service. Many users highlight the app's effectiveness in gathering post-purchase surveys and providing actionable data for decision-making. The customer support team is consistently mentioned as responsive, helpful, and proactive in assisting with setup and queries. Users appreciate the customizable features, seamless integration with Shopify, and the ability to gain valuable insights into customer behavior and attribution.

Highlights

Ease of use and setup, valuable insights, excellent customer service
Customizable features, seamless integration with Shopify, actionable data for decision-making
Responsive and proactive customer support, effective post-purchase surveys, understanding customer behavior and attribution

Rating Breakdown

  • 5
    97% (83 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (3 ratings)

Reviews with Text

  • 99% (85)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 18, 2025

so far so good, we are gaining some good insight into our customers from our surveys.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Easy tool to set up (love that!) and great support!

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Sid was super helpful and fast! He made the updates right away and everything looks perfect!

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

I am finding this app really useful in gathering valuable insights from our customers. Installation and survey set-up is easy, as it making updates to the surveys. I'd recommend.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

good customer service by Sid

Using app

9 months

Total reviews

2

Average rating

5.0

All reviews

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