KNO Post Purchase Surveys
Unlock customer insights to improve retention and drive growth
Rating
4.8
feedback
86
chart
#145
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
1%
-
Less than a month
20%
-
Less than a year
59%
-
More than a year
16%
Reviews Summary
The reviews for the KnoCommerce Shopify app are overwhelmingly positive, with users praising its ease of use, valuable insights, and excellent customer support. Many users found the app to be instrumental in gathering actionable data from post-purchase surveys, understanding customer behavior, and improving marketing strategies. The support team was highlighted for being responsive, helpful, and proactive in assisting users with setup and any issues that arose. However, there were a few negative reviews mentioning issues with specific features and slower response times from support.
Highlights
Review RSS Feed
All reviews
Jan. 14, 2026
Sid is a absolute legend. I was i bit confused installing the app and Sid offered to book a quick call and gave me tons of value. 10/10 would recommend!
Nov. 18, 2025
so far so good, we are gaining some good insight into our customers from our surveys.
Nov. 7, 2025
Sid was super helpful and fast! He made the updates right away and everything looks perfect!
Oct. 30, 2025
I am finding this app really useful in gathering valuable insights from our customers. Installation and survey set-up is easy, as it making updates to the surveys. I'd recommend.
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