KNO Post Purchase Surveys
Surveys for attribution, customer insights, and feedback.
Rating
4.8
feedback
75
chart
#128
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
3%
-
Less than a month
12%
-
Less than a year
65%
-
More than a year
15%
Reviews Summary
The reviews for the KNO Shopify App are overwhelmingly positive, with users praising its ease of use, effectiveness in gathering customer insights, and excellent customer support. Users appreciate the app's ability to provide valuable data on customer behavior, marketing attribution, and post-purchase surveys. The onboarding process is highlighted as simple and user-friendly, with proactive support from the KNO team. However, there are a few mentions of areas for improvement, such as reporting and data exports needing enhancements and some features being limited to higher-priced plans. Overall, KNO is highly recommended for e-commerce merchants looking to gain valuable insights into their customers.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 31, 2024
So far so good. Easy to use and effective way to learn more about our customers.
Oct. 31, 2024
Knocommerce has been a huge asset to our business in understanding what drives purchases from new and returning customers. The audience filter also enables us to understand how this differs from market to market, would recommend!
Oct. 21, 2024
Incredibly useful. There is no better source of truth than your own customers and KNO does it in a clean and customizable way. And if you ever have questions, they're great at helping you figure out how to do what you want to do. Great tool!
Aug. 9, 2024
I had wonderful support from Louise on their team in getting our account up and running. We're loving using Kno to garner data on how our customers heard about us. Simple solution to the matrix that is marketing attribution! Thanks Kno!
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