KNO Post Purchase Surveys
Unlock customer insights to improve retention and drive growth
Rating
4.8
feedback
89
chart
#140
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
2%
-
Less than a month
20%
-
Less than a year
58%
-
More than a year
16%
Reviews Summary
The reviews for the KnoCommerce Shopify App are overwhelmingly positive, highlighting the ease of use, valuable customer insights, and exceptional customer support provided by the team, particularly mentioning Sid, Louise, Landon, and other team members. Users appreciate the quick setup process, the ability to gather actionable insights directly from customers, and the effectiveness of post-purchase surveys in understanding customer behavior and improving marketing strategies. The app is praised for its user-friendliness, customization options, and seamless integration with Shopify. However, there are a few negative reviews mentioning issues with features not working as expected and delays in customer support responses.
Highlights
Review RSS Feed
All reviews
March 23, 2026
KNO makes it ridiculously easy to collect customer insights without turning survey distribution into a whole project. Love how lightweight it issets up in minutes and actually gets responses. Our team's already uncovered some golden feedback we didn't know we were missing. If you want to stop guessing what your customers think, this is it.
March 20, 2026
Jan. 14, 2026
Sid is a absolute legend. I was i bit confused installing the app and Sid offered to book a quick call and gave me tons of value. 10/10 would recommend!
Nov. 18, 2025
so far so good, we are gaining some good insight into our customers from our surveys.
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