KNO Post Purchase Surveys for Shopify

KNO Post Purchase Surveys

Unlock customer insights to improve retention and drive growth

Rating

4.9

feedback

77

Reviews

chart

#92

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    1%
  • Less than a month
    19%
  • Less than a year
    66%
  • More than a year
    10%

Reviews Summary

The reviews for the KnoCommerce Shopify app are overwhelmingly positive, with users praising its ease of use, effectiveness in gathering customer insights, and excellent customer support. Users appreciate the app's ability to provide valuable data on customer behavior, attribution, and post-purchase surveys. The team behind KnoCommerce is highlighted for their responsiveness, support, and proactive approach in helping users maximize the app's features. Customers also mention the seamless integration with Shopify and the customizable nature of the surveys.

Highlights

Ease of use and effectiveness in gathering customer insights
Excellent customer support and responsiveness
Valuable data on customer behavior and attribution
Seamless integration with Shopify and customizable surveys

Rating Breakdown

  • 5
    97% (75 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 5, 2025

With Kno we're able to *easily* gather actionable insights directly from our customers; solving pain points, enriching their data, and understanding attribution. I Kno these guys will continue to innovate for brands seeking to hear directly from their best critics & fans! The team are incredibly supportive and we're grateful for this partnership :)

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 2, 2025

great, helpful, informative.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

Unbelievably responsive team. They set us up the week before black friday, head of CS was on calls with us right before Thanksgiving. Can't think of a smoother implementation. One of my favorite if not favorite SaaS providers to date.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

So far so good. Easy to use and effective way to learn more about our customers.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

Knocommerce has been a huge asset to our business in understanding what drives purchases from new and returning customers. The audience filter also enables us to understand how this differs from market to market, would recommend!

Store

Adanola

Using app

4 months

Total reviews

7

Average rating

4.7

All reviews

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