KNO Post Purchase Surveys
Unlock customer insights to improve retention and drive growth
Rating
4.8
feedback
86
chart
#114
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
1%
-
Less than a month
20%
-
Less than a year
59%
-
More than a year
16%
Reviews Summary
The reviews for the KNO Shopify App are overwhelmingly positive, with users praising its ease of use, valuable insights, and excellent customer support. Many users appreciate the seamless setup process and the effectiveness of the post-purchase surveys in gathering actionable data about their customers. The support team is highlighted for being responsive, helpful, and proactive in addressing any issues or questions. Users also mention the app's affordability and the significant impact it has had on their marketing decisions and customer experiences. However, there are a few negative reviews mentioning issues with specific features and delayed support responses.
Highlights
Review RSS Feed
All reviews
Nov. 18, 2025
so far so good, we are gaining some good insight into our customers from our surveys.
Nov. 7, 2025
Sid was super helpful and fast! He made the updates right away and everything looks perfect!
Oct. 30, 2025
I am finding this app really useful in gathering valuable insights from our customers. Installation and survey set-up is easy, as it making updates to the surveys. I'd recommend.
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