KNO Post Purchase Surveys
Unlock customer insights to improve retention and drive growth
Rating
4.8
feedback
76
chart
#127
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
3%
-
Less than a month
13%
-
Less than a year
66%
-
More than a year
14%
Reviews Summary
The reviews for the KnoCommerce Shopify App are overwhelmingly positive, with users praising the app for its ease of use, valuable customer insights, and excellent customer support. Many users highlighted the quick and seamless setup process, the effectiveness of post-purchase surveys in understanding customer behavior, and the responsiveness of the KnoCommerce team. Users appreciated the customizable features, the ability to gather first-party data, and the impact the insights had on their marketing decisions. The app was described as a game-changer, providing crucial information for improving customer experiences and making data-driven decisions.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 2, 2024
Unbelievably responsive team. They set us up the week before black friday, head of CS was on calls with us right before Thanksgiving. Can't think of a smoother implementation. One of my favorite if not favorite SaaS providers to date.
Oct. 31, 2024
So far so good. Easy to use and effective way to learn more about our customers.
Oct. 31, 2024
Knocommerce has been a huge asset to our business in understanding what drives purchases from new and returning customers. The audience filter also enables us to understand how this differs from market to market, would recommend!
Oct. 21, 2024
Incredibly useful. There is no better source of truth than your own customers and KNO does it in a clean and customizable way. And if you ever have questions, they're great at helping you figure out how to do what you want to do. Great tool!
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