KNO Post Purchase Surveys
Unlock customer insights to improve retention and drive growth
Rating
4.9
feedback
104
chart
#137
All reviews
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May 5, 2026
We've had a great experience using KNO for post purchase surveys. It's easy to use, and allows us to gather meaningful data about our customers. We're excited to start using their NPS feature as well. The customer support at KNO is amazing, we always get a timely response, and their team is very helpful.
May 4, 2026
Most important App in DTC, let your customers tell you exactly why they buy and how they found you right after checkout
May 4, 2026
We've been with KNO for a while and have nothing but good things to say. The price is right, the quality of service is great, and we're able to get some great insights with our surveys.
April 28, 2026
This app has been excellent for us and helped us unlock many A/B tests for our funnels. One of the most valuable assets in our tech stack for sure!
April 22, 2026
We’ve been using KnoCommerce as our post-purchase survey platform across both Groomie and GroomieHers, and it’s become a critical part of how we understand our customers and make smarter marketing decisions. The platform makes it incredibly easy to collect meaningful post-purchase data, but what really sets KnoCommerce apart is the team behind it. They’ve been extremely hands-on in helping us build and refine our surveys so we’re not just collecting data but instead collecting the right data. The insights we’re getting are directly influencing our creative strategy, targeting, media buying, and overall growth. We’ve even used KnoCommerce to help guide our TV advertising strategy. By asking customers what channels they watch and the types of content they consume, we’ve been able to make more informed decisions on where to allocate our TV budget and how to tailor creative for those environments. That level of insight has been incredibly valuable as we expand into new channels. A special shoutout to Sid, who has been amazing to work with. He’s gone above and beyond in helping us get the most out of our surveys, from structuring better questions to advising on how to sync survey responses into Klaviyo. That integration alone has been a game changer for us, allowing us to segment our email flows more effectively and personalize messaging based on real customer insights. If you’re looking for a survey platform that goes beyond basic attribution and actually helps you turn customer feedback into actionable growth strategies, KnoCommerce is a no-brainer.
April 20, 2026
Big fan of KNO Post Purchase Surveys. We've been on the lowest level plan for several months and it has been well worth the cost for the 3-question survey. Everything works exactly as you'd expect it to - not always the case with Shopify apps. This one gets recommended all the time for good reason. Don't do any more research - KNO is the post purchase survey app you need.
April 17, 2026
I have had a wonderful experience with KNO Post Purchase Surveys. They were recommended to me by an email marketing firm and they have helped me set up a few customer surveys that were detailed and difficult, it would have taken me forever to figure it out but they set it up for me. Great customer service and great insights!
April 17, 2026
Super easy to use, update, and gather amazing 0P data from. The team is really responsive, and pricing is very fair.
April 10, 2026
April 9, 2026
The best survey tool! We have had a great experience and the support team has been wonderful!
April 8, 2026
April 7, 2026
Muy buena aplicacion , facil de manejar , perfecta para la etapa en la que estamos =)recomendada
April 7, 2026
great support from the team as we prepped for our launch at k2o, excited to see how the knocommerce data helps drive our decisions in the business!
March 23, 2026
KNO makes it ridiculously easy to collect customer insights without turning survey distribution into a whole project. Love how lightweight it issets up in minutes and actually gets responses. Our team's already uncovered some golden feedback we didn't know we were missing. If you want to stop guessing what your customers think, this is it.
March 20, 2026
Jan. 14, 2026
Sid is a absolute legend. I was i bit confused installing the app and Sid offered to book a quick call and gave me tons of value. 10/10 would recommend!
Nov. 18, 2025
so far so good, we are gaining some good insight into our customers from our surveys.