KNO Post Purchase Surveys
The reviews for the KnoCommerce Shopify App are overwhelmingly positive, with users praising its ease of use, valuable insights, and excellent customer service. Many users highlight the app's ability to gather actionable data from post-purchase surveys and its seamless integration with platforms like Klaviyo. The customer support team, especially Sid, is consistently mentioned as being responsive, helpful, and proactive in assisting users with setup and troubleshooting. Users appreciate the insights gained from the surveys, which have helped them make informed marketing decisions, improve customer experiences, and drive business growth. However, there is a minor complaint about the pricing and data export capabilities in some reviews.
Easy to use and working without any hiccups – Customer service is quick, friendly and helpful. It is a tool very valuable to us to unterstand more about customer journey behavior and marketing performance.
Love KNO! Highly recommend no matter what stage you are at. Has helped us with persona research, mapping out retail strategy, new product development and so much more.
Easy to install and use! KnoCommerce staff is always helpful and replies immediately.
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