KNO Post Purchase Surveys for Shopify

KNO Post Purchase Surveys

Unlock customer insights to improve retention and drive growth
Developer
KnoCommerce Inc
View on App Store
KNO Post Purchase Surveys
Rating
4.9
Feedback
117
Reviews
Chart
#553
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the KnoCommerce Shopify App are overwhelmingly positive, with users praising its ease of use, valuable insights, and excellent customer service. Many users highlight the app's ability to gather actionable data from post-purchase surveys and its seamless integration with platforms like Klaviyo. The customer support team, especially Sid, is consistently mentioned as being responsive, helpful, and proactive in assisting users with setup and troubleshooting. Users appreciate the insights gained from the surveys, which have helped them make informed marketing decisions, improve customer experiences, and drive business growth. However, there is a minor complaint about the pricing and data export capabilities in some reviews.

Time spent using app
How long merchants keep the app installed.
Less than an hour 2%
Less than a day 3%
Less than a month 15%
Less than a year 47%
More than a year 26%
All reviews
5 / 5 Share
Aug. 7, 2026

Easy to use and working without any hiccups – Customer service is quick, friendly and helpful. It is a tool very valuable to us to unterstand more about customer journey behavior and marketing performance.

Store Using app Total reviews Average rating
Royfort Over 3 years 5 5.0
5 / 5 Share
June 16, 2026

Store Using app Total reviews Average rating
Lilienthal Berlin 7 months 2 5.0
5 / 5 Share
June 13, 2026

Love KNO! Highly recommend no matter what stage you are at. Has helped us with persona research, mapping out retail strategy, new product development and so much more.

Store Using app Total reviews Average rating
Hummii Snacks Almost 3 years 3 5.0
5 / 5 Share
June 5, 2026

great post purchase app

Store Using app Total reviews Average rating
LOAM 4 months 8 5.0
5 / 5 Share
May 21, 2026

Easy to install and use! KnoCommerce staff is always helpful and replies immediately.

Store Using app Total reviews Average rating
Marleylilly About 1 hour 1 5.0

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