KNO Post Purchase Surveys for Shopify

KNO Post Purchase Surveys

Unlock customer insights to improve retention and drive growth
Developer
KnoCommerce Inc
View on App Store
KNO Post Purchase Surveys
Rating
4.9
Feedback
109
Reviews
Chart
#557
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the KnoCommerce Shopify App are overwhelmingly positive, with users praising its ease of use, valuable insights, and excellent customer support. Many users highlight the effectiveness of the post-purchase surveys in gathering actionable data about customers and improving marketing strategies. The support team, especially Sid, is consistently mentioned for their responsiveness and helpfulness in setting up surveys, integrating with other platforms like Klaviyo, and providing valuable guidance. Users appreciate the hands-on approach of the support team and the proactive nature of their assistance. Overall, KnoCommerce is highly recommended for Shopify brands looking to enhance customer insights, improve attribution, and optimize post-purchase data collection.

Time spent using app
How long merchants keep the app installed.
Less than an hour 2%
Less than a day 4%
Less than a month 17%
Less than a year 50%
More than a year 28%
All reviews
5 / 5 Share
Aug. 7, 2026

Easy to use and working without any hiccups – Customer service is quick, friendly and helpful. It is a tool very valuable to us to unterstand more about customer journey behavior and marketing performance.

Store Using app Total reviews Average rating
Royfort Over 3 years 5 5.0
5 / 5 Share
June 16, 2026

Store Using app Total reviews Average rating
Lilienthal Berlin 7 months 2 5.0
5 / 5 Share
June 5, 2026

great post purchase app

Store Using app Total reviews Average rating
LOAM 4 months 8 5.0
5 / 5 Share
May 21, 2026

Easy to install and use! KnoCommerce staff is always helpful and replies immediately.

Store Using app Total reviews Average rating
Marleylilly About 1 hour 1 5.0
5 / 5 Share
May 21, 2026

For our small brand, we knew that word of mouth was our strongest conversion channel but actually seeing the data from KnoCommerce has been really insightful. We weren't sure if customers would actually fill out post-purchase surveys and we've been shocked by the participation and feedback we've gotten on our website. Highly recommend.

Store Using app Total reviews Average rating
ZipFit About 1 month 1 5.0

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