KNO Post Purchase Surveys for Shopify

KNO Post Purchase Surveys

Unlock customer insights to improve retention and drive growth

Rating

4.9

feedback

95

Reviews

chart

#151

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    3%
  • Less than a month
    19%
  • Less than a year
    57%
  • More than a year
    17%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers appreciate the ease of use and quick setup of the tool, as well as the valuable insights it provides about their customers. The customer support team is highly praised for being responsive, helpful, and proactive in assisting users with any issues or questions. Users have highlighted the app's effectiveness in gathering actionable insights, improving marketing decisions, and enhancing customer experiences. Additionally, the customizable features of the app and its seamless integration with Shopify have been commended by merchants. However, there were a few negative comments regarding issues with paid plan features not working and delays in customer support responses.

Highlights

Ease of use and quick setup
Valuable customer insights
Responsive and proactive customer support
Effectiveness in improving marketing decisions
Customizable features and seamless integration with Shopify

Rating Breakdown

  • 5
    97% (92 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (3 ratings)

Reviews with Text

  • 96% (91)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 10, 2026

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2026

The best survey tool! We have had a great experience and the support team has been wonderful!

Using app

--

Total reviews

18

Average rating

5.0

5 / 5 Share

April 8, 2026

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2026

Muy buena aplicacion , facil de manejar , perfecta para la etapa en la que estamos =)recomendada

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2026

great support from the team as we prepped for our launch at k2o, excited to see how the knocommerce data helps drive our decisions in the business!

Using app

About 2 months

Total reviews

1

Average rating

5.0

All reviews

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