KNO Post Purchase Surveys
Unlock customer insights to improve retention and drive growth
Rating
4.9
feedback
104
chart
#137
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
3%
-
Less than a month
18%
-
Less than a year
53%
-
More than a year
20%
Reviews Summary
The reviews for the KNO Shopify App are overwhelmingly positive, with users praising the ease of use, valuable insights gained, and excellent customer support. Many users highlighted the effectiveness of the post-purchase surveys in understanding customer behavior, improving marketing strategies, and making data-driven decisions. The app is commended for its user-friendly interface, quick setup process, and seamless integration with Shopify. Customers also appreciate the proactive and responsive support provided by the KNO team, mentioning specific team members who went above and beyond to assist them. However, there were a few negative comments regarding issues with paid features not working as expected and delays in customer support responses.
Highlights
Review RSS Feed
All reviews
May 5, 2026
We've had a great experience using KNO for post purchase surveys. It's easy to use, and allows us to gather meaningful data about our customers. We're excited to start using their NPS feature as well. The customer support at KNO is amazing, we always get a timely response, and their team is very helpful.
May 4, 2026
Most important App in DTC, let your customers tell you exactly why they buy and how they found you right after checkout
May 4, 2026
We've been with KNO for a while and have nothing but good things to say. The price is right, the quality of service is great, and we're able to get some great insights with our surveys.
April 28, 2026
This app has been excellent for us and helped us unlock many A/B tests for our funnels. One of the most valuable assets in our tech stack for sure!
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