KNO Post Purchase Surveys
The reviews for the KnoCommerce Shopify App are overwhelmingly positive, with users praising its ease of installation and use, as well as the valuable insights it provides through post-purchase surveys. Customers appreciate the support team, especially mentioning Sid, for their responsiveness and helpfulness in troubleshooting and setting up surveys. The app is commended for its ability to collect actionable data, improve customer understanding, and enhance marketing strategies. Users highlight the seamless integration with platforms like Klaviyo and the AI chat bots, making it a valuable asset for customer insights and decision-making.
Love KNO! Highly recommend no matter what stage you are at. Has helped us with persona research, mapping out retail strategy, new product development and so much more.
Easy to install and use! KnoCommerce staff is always helpful and replies immediately.
For our small brand, we knew that word of mouth was our strongest conversion channel but actually seeing the data from KnoCommerce has been really insightful. We weren't sure if customers would actually fill out post-purchase surveys and we've been shocked by the participation and feedback we've gotten on our website. Highly recommend.
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