KNO Post Purchase Surveys
Unlock customer insights to improve retention and drive growth
Rating
4.9
feedback
95
chart
#151
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
3%
-
Less than a month
19%
-
Less than a year
57%
-
More than a year
17%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users. Customers appreciate the ease of use and quick setup of the tool, as well as the valuable insights it provides about their customers. The customer support team is highly praised for being responsive, helpful, and proactive in assisting users with any issues or questions. Users have highlighted the app's effectiveness in gathering actionable insights, improving marketing decisions, and enhancing customer experiences. Additionally, the customizable features of the app and its seamless integration with Shopify have been commended by merchants. However, there were a few negative comments regarding issues with paid plan features not working and delays in customer support responses.
Highlights
All reviews
April 9, 2026
The best survey tool! We have had a great experience and the support team has been wonderful!
April 8, 2026
April 7, 2026
Muy buena aplicacion , facil de manejar , perfecta para la etapa en la que estamos =)recomendada
April 7, 2026
great support from the team as we prepped for our launch at k2o, excited to see how the knocommerce data helps drive our decisions in the business!
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