KNO Post Purchase Surveys
The reviews for the KnoCommerce Shopify App are overwhelmingly positive, with users praising its ease of use, valuable insights, and excellent customer support. Many users highlight the effectiveness of the post-purchase surveys in gathering actionable data about customers and improving marketing strategies. The support team, especially Sid, is consistently mentioned for their responsiveness and helpfulness in setting up surveys, integrating with other platforms like Klaviyo, and providing valuable guidance. Users appreciate the hands-on approach of the support team and the proactive nature of their assistance. Overall, KnoCommerce is highly recommended for Shopify brands looking to enhance customer insights, improve attribution, and optimize post-purchase data collection.
Easy to use and working without any hiccups – Customer service is quick, friendly and helpful. It is a tool very valuable to us to unterstand more about customer journey behavior and marketing performance.
Easy to install and use! KnoCommerce staff is always helpful and replies immediately.
For our small brand, we knew that word of mouth was our strongest conversion channel but actually seeing the data from KnoCommerce has been really insightful. We weren't sure if customers would actually fill out post-purchase surveys and we've been shocked by the participation and feedback we've gotten on our website. Highly recommend.
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