All reviews

Rating Breakdown

  • 5
    96% (72 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)
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5 / 5 Share

Oct. 31, 2024

So far so good. Easy to use and effective way to learn more about our customers.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

Knocommerce has been a huge asset to our business in understanding what drives purchases from new and returning customers. The audience filter also enables us to understand how this differs from market to market, would recommend!

Store

Adanola

Using app

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Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 28, 2024

Easiest onboarding I've ever done and super useful insights.

Store

Raide

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

Incredibly useful. There is no better source of truth than your own customers and KNO does it in a clean and customizable way. And if you ever have questions, they're great at helping you figure out how to do what you want to do. Great tool!

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

I had wonderful support from Louise on their team in getting our account up and running. We're loving using Kno to garner data on how our customers heard about us. Simple solution to the matrix that is marketing attribution! Thanks Kno!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2024

The best app for customer insights. Excellent, proactive customer support as well!

Using app

6 months

Total reviews

5

Average rating

4.8

5 / 5 Share

June 7, 2024

KNO is the best app you can add to your Shopify store. It does exactly as it promises, it's affordable and their customer service is excellent. The best part? You'll gain major insights from post-purchase surveys.

Store

Ambler

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 12, 2024

App is easy to install and set up. Really happy with the customer service. Landon was friendly and pro-actively responded to all our queries, even when it was after hours!

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 22, 2024

Kno Commerce has been a real added value in our customer analysis. Thanks to the teams for their responsiveness and professionalism.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2024

Très bonne expérience, les données sont faciles à lire et à analyser Les équipes sont très réactives

Using app

About 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

April 19, 2024

KNO has been a great post purchase solution for us, the UI and customer experience has been the best we've used. It's good to have a tool that we don't have to worry about. Happy to be a partner and grateful for the support from our KNO team.

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 7, 2024

We've been using Kno for about 6 months and are huge fans. Easy to set up, intuitive to use, great support, and an even better product. It has quickly become one of our most used Shopify apps! :)

Store

maude

Using app

7 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Jan. 31, 2024

Everything about this is easy to use. From building to reporting on surveys, it's intuitive and effective. We are very happy - KNO makes learning about our customers experiences a breeze!

Using app

10 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 14, 2023

We've tried several post purchase survey apps and KNO has been the the best by far. The team is extremely responsive and they're constantly rolling out new features. Our company has been able to use data from our KNO Post Purchase Surveys to make more educated marketing decisions, improve customer experiences, and give data driven feedback to our product team.

Store

Kizik

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 29, 2023

An agency we work with recommended this app and we've been using it for about a year. Super simple to set up and we get great data. Their support is beyond excellent... shockingly good! What more could you ask for?

Using app

9 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 1, 2023

Can't believe we didn't install this on day one - fascinating insights coming in so quickly. I also appreciate the support; we've received a lot of guidance on setup and best practices during our onboarding.

Using app

9 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Oct. 3, 2023

Super helpful insights that I would never have otherwise We identified a big youtuber who was posting about us that we otherwise would have never discovered simply bc Kno was there asking

Using app

20 days

Total reviews

8

Average rating

4.4

5 / 5 Share

Sept. 27, 2023

Great app overall - Easy to set up in minutes and works perfect in checkout

Using app

Almost 2 years

Total reviews

8

Average rating

4.6

5 / 5 Share

Sept. 20, 2023

Utilizing a post-purchase survey is an essential component of our analytics toolkit. Knocommerce has proven to be the most user-friendly and effortless platform to integrate. Their customer support is exceptionally responsive and helpful. I can't endorse Knocommerce strongly enough. Pro Tip: Don't miss out on their newsletter—it's packed with invaluable insights.

Using app

Over 1 year

Total reviews

9

Average rating

4.8

5 / 5 Share

Aug. 22, 2023

KNO is easily the best value app on the Shopify store. We get so many insights from our customers through various post-purchase surveys, NPS, and general surveys with our customers timed across their journey. These insights govern many of the decisions we make daily. KNO is a must-have for every Shopify brand.

Store

Grüns

Using app

6 months

Total reviews

5

Average rating

5.0