KNO Post Purchase Surveys for Shopify

KNO Post Purchase Surveys

Unlock customer insights to improve retention and drive growth
Rating
4.9
Feedback
115
Reviews
Chart
#532
Shopify

All reviews

5 / 5 Share
Jan. 2, 2025

great, helpful, informative.

Store Using app Total reviews Average rating
Harmon Discount 14 days 3 5.0
5 / 5 Share
Dec. 2, 2024

Unbelievably responsive team. They set us up the week before black friday, head of CS was on calls with us right before Thanksgiving. Can't think of a smoother implementation. One of my favorite if not favorite SaaS providers to date.

Store Using app Total reviews Average rating
birddogs 11 days 5 5.0
5 / 5 Share
Oct. 31, 2024

So far so good. Easy to use and effective way to learn more about our customers.

Store Using app Total reviews Average rating
Wilt-Pruf Products 15 days 1 5.0
5 / 5 Share
Oct. 31, 2024

Knocommerce has been a huge asset to our business in understanding what drives purchases from new and returning customers. The audience filter also enables us to understand how this differs from market to market, would recommend!

Store Using app Total reviews Average rating
Adanola 4 months 7 4.7
5 / 5 Share
Oct. 28, 2024

Easiest onboarding I've ever done and super useful insights.

Store Using app Total reviews Average rating
Raide 29 minutes 3 5.0
5 / 5 Share
Oct. 21, 2024

Incredibly useful. There is no better source of truth than your own customers and KNO does it in a clean and customizable way. And if you ever have questions, they're great at helping you figure out how to do what you want to do. Great tool!

Store Using app Total reviews Average rating
autobrush® Over 1 year 14 4.8
5 / 5 Share
Aug. 9, 2024

I had wonderful support from Louise on their team in getting our account up and running. We're loving using Kno to garner data on how our customers heard about us. Simple solution to the matrix that is marketing attribution! Thanks Kno!

Store Using app Total reviews Average rating
For Days Over 2 years 1 5.0
5 / 5 Share
July 12, 2024

The best app for customer insights. Excellent, proactive customer support as well!

Store Using app Total reviews Average rating
Ancestral Supplements 6 months 7 4.9
5 / 5 Share
June 7, 2024

KNO is the best app you can add to your Shopify store. It does exactly as it promises, it's affordable and their customer service is excellent. The best part? You'll gain major insights from post-purchase surveys.

Store Using app Total reviews Average rating
Ambler About 2 years 4 5.0
5 / 5 Share
Aug. 19, 2025

Customer service is excellent. Whenever I have questions, they respond immediately and work on the problem. Reporting/data exports could be improved in some ways.

Store Using app Total reviews Average rating
Tumble Over 2 years 11 5.0
Developer Reply

Thank you so much for your review! We're always working to add more powerful reporting so will reach out for specific feedback on what you'd like to see. :) -Jeremiah

5 / 5 Share
May 12, 2024

App is easy to install and set up. Really happy with the customer service. Landon was friendly and pro-actively responded to all our queries, even when it was after hours!

Store Using app Total reviews Average rating
Greenigo 5 days 4 5.0
5 / 5 Share
April 22, 2024

Kno Commerce has been a real added value in our customer analysis. Thanks to the teams for their responsiveness and professionalism.

Store Using app Total reviews Average rating
Dossier Mexico 6 months 2 5.0
5 / 5 Share
April 22, 2024

Très bonne expérience, les données sont faciles à lire et à analyser Les équipes sont très réactives

Store Using app Total reviews Average rating
Dossier Perfumes About 1 year 13 5.0
5 / 5 Share
April 19, 2024

KNO has been a great post purchase solution for us, the UI and customer experience has been the best we've used. It's good to have a tool that we don't have to worry about. Happy to be a partner and grateful for the support from our KNO team.

Store Using app Total reviews Average rating
Cozy Earth 12 months 20 4.9
5 / 5 Share
March 7, 2024

We've been using Kno for about 6 months and are huge fans. Easy to set up, intuitive to use, great support, and an even better product. It has quickly become one of our most used Shopify apps! :)

Store Using app Total reviews Average rating
maude 7 months 8 4.9
5 / 5 Share
Jan. 31, 2024

Everything about this is easy to use. From building to reporting on surveys, it's intuitive and effective. We are very happy - KNO makes learning about our customers experiences a breeze!

Store Using app Total reviews Average rating
CORKCICLE. 10 months 5 4.8
5 / 5 Share
Dec. 14, 2023

We've tried several post purchase survey apps and KNO has been the the best by far. The team is extremely responsive and they're constantly rolling out new features. Our company has been able to use data from our KNO Post Purchase Surveys to make more educated marketing decisions, improve customer experiences, and give data driven feedback to our product team.

Store Using app Total reviews Average rating
Kizik Almost 2 years 6 4.8
5 / 5 Share
Nov. 29, 2023

An agency we work with recommended this app and we've been using it for about a year. Super simple to set up and we get great data. Their support is beyond excellent... shockingly good! What more could you ask for?

Store Using app Total reviews Average rating
Life Harmony Energies 9 months 4 4.8
5 / 5 Share
Nov. 1, 2023

Can't believe we didn't install this on day one - fascinating insights coming in so quickly. I also appreciate the support; we've received a lot of guidance on setup and best practices during our onboarding.

Store Using app Total reviews Average rating
Plum Deluxe Tea 9 days 8 4.5
5 / 5 Share
Oct. 3, 2023

Super helpful insights that I would never have otherwise We identified a big youtuber who was posting about us that we otherwise would have never discovered simply bc Kno was there asking

Store Using app Total reviews Average rating
MASA Chips 20 days 10 4.4
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